Quality Engineer II - Bilingual - CONTRACTOR

LG Electronics • Aliso Viejo, CA

8d

About The Position

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone. As the Quality Engineer II - CONTRACTOR, you will: Lead and support Manufacturing and Engineering quality related issues, customer return defect analysis process, and root cause investigations Provides initial hardware/software (HW/SW) analysis (Diagnostic Trouble Codes & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect issues Conduct warranty claims analysis and quality data analytics to identify trends and drive improvements Report quality status to internal stakeholders and external customers Conducts and coordinates in vehicle testing and detailed in depth analysis, including supporting customer dealership visits and investigations Ensure timely and compliant submission of customer-required documentation Supports and coordinates responses to emerging quality issues, including containment and tracking Support day to day quality and inspection activities at a local inspection facility to verify product quality Other Duties as Assigned

Requirements

• Bachelor’s Degree
• 3+ years of working experience in Automotive electronics (Hands on Analysis PCB analysis, ECU testing and system level integration)
• Bilingual in both Korean & English
• Strong written and verbal communication skills
• Technical knowledge in automotive electronics quality
• Must be proficient with Microsoft Office (Excel, PowerPoint, MS Office at an Advanced level)
• Knowledge of Statistics/Problem Solving Tools: Minitab, PowerBI, Six Sigma, 8D, 5-Why problem solving, root cause analysis within a Quality environment
• Up to approximately 30% travel (domestic and international) as required by project needs, including frequent local travel between Aliso Viejo, Irvine, and Fountain Valley.
• Ability to lift equipment up to 30lbs

Nice To Haves

• Bachelor’s Degree in Electrical engineering, Mechanical Engineering, Computer Science, Industrial engineering, or related technical field

Responsibilities

• Lead and support Manufacturing and Engineering quality related issues, customer return defect analysis process, and root cause investigations
• Provides initial hardware/software (HW/SW) analysis (Diagnostic Trouble Codes & Bench Test Confirmation, Log Capture, PCB Component Level investigations, etc.) on suspect issues
• Conduct warranty claims analysis and quality data analytics to identify trends and drive improvements
• Report quality status to internal stakeholders and external customers
• Conducts and coordinates in vehicle testing and detailed in depth analysis, including supporting customer dealership visits and investigations
• Ensure timely and compliant submission of customer-required documentation
• Supports and coordinates responses to emerging quality issues, including containment and tracking
• Support day to day quality and inspection activities at a local inspection facility to verify product quality
• Other Duties as Assigned

Benefits

• Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life.
• Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies.

What This Job Offers

• Career Level: Mid Level