Quality Engineer I

Alarm.Com • Tysons, VA

21d • Onsite

About The Position

Alarm.com for Business is looking for a Quality Engineer to support our offerings by validating hardware, back-end, and software related to the Property Management system. This position collaborates with product development teams to ensure our products meet industry-governed quality standards. The role will have the responsibility to deliver solutions from conceptualization to launch and post-launch performance. The ideal candidate will have a college degree, a preferred 1-2 years of relevant experience, advanced computer/technology skills, will be able to communicate clearly to all levels of leadership, and will contribute towards product/system improvements to resolve in-field product issues and improve overall product quality. You should be comfortable with rapidly changing priorities, able to contribute to our product roadmap success, and deliver great solutions at scale. If you enjoy challenges, this cross-functional role is an enormous opportunity for you to grow and make a huge impact.

Requirements

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or relevant discipline
• Attention to detail and ability to provide clear, informative test steps
• Ability to work independently, raise issues and take corrective action
• Excellent problem solving, troubleshooting, time management, and analysis skills
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Team-focused, with a proven track record of thriving in a collaborative environment
• ‘Whatever it takes attitude to help the team succeed
• Humble, ‘Willing to Learn' mindset

Nice To Haves

• 1-2 years of QA experience in a fast-paced, agile environment
• Quality Assurance Certifications (CQA/CQE)
• Experience with hardware testing
• Strong knowledge of IoT / Home automation space
• Proficient in estimating testing schedules and optimizing test plans

Responsibilities

• QE needs to be entrepreneurial, wear multiple hats, work in a highly collaborative environment, and own the testing process end-to-end
• Work alongside the product development team carefully balancing risk and delivery
• Self-motivated with strong technical and communication skills, and a deep interest in product quality
• Ability to develop test plans, document appropriate defects, and provide relevant data for test reporting
• Ability to triage problems, prioritize accordingly, and propose a resolution
• Ability to work independently, raise issues and take corrective action
• Setting up and maintaining test environments for success
• Applying test methodology, engineering, and product knowledge in certification of products and weekly deployments
• Coordinate test efforts across multiple teams
• Remain an advocate for the customer / end-user, ensure product performance and usability
• Other duties as assigned

Benefits

• Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure.
• Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level