Quality Engineer - Electronics

Tokai Rika GroupPlymouth, MI

About The Position

The Tokai Rika Group, a Japanese Tier 1 Automotive Supplier, is looking for a Quality Engineer that is ready to learn. Apply solid knowledge of problems solving techniques and root cause analysis to resolve moderately complex issues. Familiar with a variety of problem solving/quality tools, and act as point of contact for all Customers. As part of this, we now have an opening for a Quality Engineer! Check out the details and apply now!

Requirements

  • Bachelor’s degree in Quality Assurance, Math or Engineering related field.
  • 1-3 years of experience in the area of quality engineering.
  • Effective oral and written communication skills.
  • Ability to interact positively with people of diverse cultural backgrounds.
  • Experience in creating macros in MS Excel.
  • Excellent critical thinking, problem solving and decision making skills.

Responsibilities

  • Will be the single point of contact for warranty tracking and continuous improvement activity.
  • Responsible for analyzing field concerns, identifying problems from the data collected and initiating and reporting problem resolution actions internally and to customers.
  • Establishes and maintains a warranty system that meets the needs of the company and customers, including procedures for analysis of field returns, establishing appropriate databases, internal and external reporting methods and problems solving procedures.
  • Analyze warranty data using available sources, including tear-down of product returns from customer Warranty data information systems provided by Customers Interfacing with customer engineering and assembly plants direct dealer interface as required.
  • Provide regular summary reporting of warranty issues and corrective action status at frequencies required by the customers, as well as internal management reports.
  • Prioritize, initiate and track corrective actions based on field concern data engaging various functional groups within the company as well as with customers as appropriate.
  • Ensure company participation in returned parts reviews that are regularly held at the customer facilities.
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