Quality Engineer – CIS Testing (Oracle C2M)

Computer Task Group, IncDallas, TX

About The Position

We are seeking a Quality Engineer with strong CIS testing experience to support a large-scale CIS transformation program. This role focuses on end-to-end testing across billing, usage, payments, and customer processes within an Oracle C2M environment integrated with enterprise systems.

Requirements

  • Strong experience in CIS testing within utility or billing systems
  • Hands-on experience with Oracle C2M and integrated CIS platforms
  • Experience with system integration testing across enterprise applications (TIBCO BW, MDMS, CRM, financial systems)
  • Strong manual testing experience (SIT, E2E, regression, UAT support)
  • Ability to create test cases and manage test data for complex CIS scenarios
  • Experience validating data across APIs, interfaces, and databases
  • Strong defect management and Agile QA process experience
  • Understanding of CIS business processes and utility domain workflows
  • 5+ years in Quality Engineering / QA roles
  • Strong CIS or utility billing system testing experience required
  • Experience in large, complex, integrated enterprise environments
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

Nice To Haves

  • Oracle C2M testing experience strongly preferred

Responsibilities

  • Execute manual testing across CIS transformation workflows (billing, usage, payments, customer processes)
  • Validate end-to-end system and integration flows involving Oracle C2M, TIBCO BW, MDMS, CRM, and financial systems
  • Design, develop, and execute test cases and test scenarios based on business and functional requirements
  • Perform SIT, E2E, regression, and UAT support testing
  • Prepare and manage test data for CIS scenarios including move-in/move-out, billing cycles, payments, and adjustments
  • Conduct data validation across APIs, interfaces, flat files, and databases
  • Log, track, and retest defects through the full defect lifecycle
  • Collaborate with QA Lead, developers, and business stakeholders in Agile ceremonies, defect triage, and test reviews
  • Maintain test execution evidence for audit, compliance, and regulatory requirements
  • Support UAT execution and production validation activities
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