Quality Documentation Specialist Intern

Lactalis American Group Inc • Buffalo, NY

93d

About The Position

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®. At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued. Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. Lactalis American Group, part of the Lactalis family of companies, is currently hiring a Quality Documentation Specialist Intern based in Buffalo, NY. The Quality Documentation Specialist Intern will have the responsibility to manage the documentation upload and update in LAG customers and suppliers’ portals within the Quality Assurance Department. This department is responsible for the technical data for the many various dairy products manufactured by LAG division for the entire USA and as well as countries around the world. The Quality Documentation Specialist Intern will support a team of QA professionals with daily administrative tasks in the QA department. The internship is a full-time position for one year, and is based out of Buffalo, NY.

Requirements

• Currently pursuing a Bachelor’s degree or a recent college graduate with a Bachelor’s Degree from an accredited college or university.
• Bachelor’s degree in Public Relations, Communication, or Business preferred. Other majors will be considered.
• Experience with document management software systems and web-based portals (navigating sites, uploading documentation, populating questionnaires, etc.) preferred.
• Experience with Excel, Access, and Word at a proficient level.
• Experience with AS400 is a plus.
• Very strong computer skills.
• Self-starter, able to track and manage own workload.
• Strong communication and project coordination skills.
• Basic understanding of quality management systems used in the food industry.

Responsibilities

• Manage customers’ portals as needed: Upload customer requests such as 3rd party audit information, customer specific audits, customer specific letters, info such as code dates, packaging, case labels, nutritional info, ingredient listings, food safety documents, kosher/halal certificates, questionnaires, etc.
• Organize and validate with hierarchy the responses to customer special requests based on QA policies.
• Manage the data collection process with LAG suppliers to fulfill QA supplier policies in Lactalis Portal software.
• Assure that documentation collected and required by Lactalis QA policies is current and accurate.
• Ensure appropriate authorization is obtained for spec requests and facilitate the circulation of the prepared document for approval; make official spec readily available.
• Prepare progress reports for suppliers and customers upload data in the documentation portals.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees