About The Position

We are seeking an experienced Director of Quality with a proven background in labels, shrink sleeves, and flexible packaging. This role is responsible for developing, implementing, and managing quality systems that ensure compliance with customer requirements, regulatory standards, and industry best practices. The Director of Quality will lead continuous improvement initiatives, drive operational excellence, and champion a culture of quality throughout all business functions. Collaboration across operations, production, supply chain, and customer service is critical to ensuring that every product leaving our facilities meets the highest standards of accuracy, consistency, and performance.

Requirements

  • Bachelor’s degree in Quality Management, Engineering, Packaging Science, or a related field (Master’s degree preferred).
  • Minimum of 7–10 years of progressive experience in quality management, with at least 5 years in labels, shrink sleeves, or flexible packaging.
  • Strong knowledge of ISO standards, GMP, FDA packaging regulations, and customer-driven audit processes.
  • Demonstrated success leading quality teams in a manufacturing environment.
  • Proven ability to partner with cross-functional leaders in operations, production, and supply chain.

Nice To Haves

  • Certifications such as Six Sigma Black Belt, Lean Manufacturing, or ISO Lead Auditor are highly desirable.
  • In-depth knowledge of quality assurance methodologies and regulatory requirements for pressure-sensitive labels, shrink sleeves, and flexible packaging.
  • Proficiency in ERP, quality management systems, and statistical process control tools.
  • Strong leadership and team development skills.
  • Excellent analytical, organizational, and communication skills.
  • Ability to thrive in a fast-paced, customer-focused environment.

Responsibilities

  • Quality Management System (QMS): Develop, implement, and maintain QMS programs to meet ISO, GMP, and customer requirements specific to the labels and packaging industry.
  • Industry-Specific Excellence: Apply expertise in labels, shrink sleeves, and flexible packaging to improve processes, reduce defects, and ensure product consistency.
  • Continuous Improvement: Lead Kaizen events and Lean/Six Sigma projects focused on waste reduction, process efficiency, and defect prevention.
  • Compliance & Auditing: Manage internal, external, and customer audits; address non-conformities promptly; ensure documentation supports compliance.
  • Supplier Quality: Establish supplier standards and perform ongoing assessments to verify raw material quality and consistency.
  • Customer Quality: Serve as the primary escalation point for customer quality concerns, driving timely resolutions and building trust.
  • Data & Reporting: Track and analyze quality metrics, identify trends, and provide insights to senior leadership to inform strategic decisions.
  • Team Leadership: Build, mentor, and develop the quality team; foster accountability and professional growth within the department.

Benefits

  • Competitive pay with bonus program
  • Comprehensive benefits package, including medical, dental, vision, life insurance, and short/long-term disability
  • Company equity opportunities
  • 401(k) Retirement Plan with a generous company match
  • Paid Time Off (PTO) and company holidays
  • Tuition assistance
  • Growth opportunities within a rapidly expanding company
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