Quality Director

Essentia HealthDuluth, MN
2dRemote

About The Position

Responsible to organize and lead the quality program for Essentia Health. Also oversees the quality infrastructure to support the quality agenda for the system. The goal of this role is to facilitate change promoting quality and patient safety to support our organization’s mission. This leadership role will direct others towards process improvements that support the reduction of patient harm and improve quality of care. This includes conducting patient safety assessments, accountability for ensuring execution of changes in the root cause analysis process, creating safety coach programming with audit for exceptional practice, developing and delivering education on science of quality and safety, working collaboratively with executive leaders, managers and staff to provide quality, safe, patient and family-centered care, and communicating information regarding effective quality and patient safety strategies to others within the organization.

Requirements

  • One year experience in the safety movement/science of safety.
  • Five years experience in Risk Management or Quality Management.
  • Three years’ experience in a leadership position within a complex organization.
  • Experience with process improvement methodology.
  • Advanced degree in a healthcare related field is preferred, but a Bachelor’s degree in a health science with appropriate knowledge, experience and skills would be considered.
  • Certified Professional in Healthcare Quality (CPHQ) certification

Nice To Haves

  • Advanced degree in a healthcare related field

Responsibilities

  • Organize and lead the quality program for Essentia Health
  • Oversee the quality infrastructure to support the quality agenda for the system
  • Facilitate change promoting quality and patient safety to support our organization’s mission
  • Direct others towards process improvements that support the reduction of patient harm and improve quality of care
  • Conduct patient safety assessments
  • Accountability for ensuring execution of changes in the root cause analysis process
  • Create safety coach programming with audit for exceptional practice
  • Develop and deliver education on science of quality and safety
  • Work collaboratively with executive leaders, managers and staff to provide quality, safe, patient and family-centered care
  • Communicate information regarding effective quality and patient safety strategies to others within the organization

Benefits

  • At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance.
  • Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
  • We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
  • To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
  • Please note that benefit eligibility may vary.
  • For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.
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