QUALITY COORDINATOR

Compass Group•Charlotte, NC

About The Position

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job Summary The Quality Coordinator assists the Quality Manager and Quality team with documentation control, audit coordination, training tracking, data entry, and general quality system maintenance. The Quality Coordinator does not own audits, investigations, or CAPA activities, but supports these processes through organization, scheduling, recordkeeping, and follow-up.

Requirements

Bachelor’s Degree in a related science field and at least 2 years Medical Device and or Pharmaceutical industry experience; or equivalent combination of education and experience.
Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook.

Responsibilities

Provide administrative support to the Quality Management System (QMS) and Quality Manager.
Maintain quality records, logs, trackers, and reports.
Assist with document control and version management.
Support audit readiness activities by gathering documentation and coordinating schedules.
Track corrective actions and follow-up items as directed.
Maintain training records and compliance trackers.
Assist with coordinating quality-related training sessions.
Enter quality data and support preparation of routine reports.
Communicate professionally with internal teams and external partners.
Follow company, client, and departmental SOPs and policies.
Perform other quality-related administrative duties as assigned.