Quality Coordinator

Summit Health•Atlanta, GA

20h•$21 - $23

About The Position

As a Quality Coordinator, you will be accountable for identifying and closing gaps in care for value-based contracted patients with quality needs. Ideal candidates will demonstrate knowledge of clinical quality measures and the ability to work in a fast-paced environment while using excellent communication skills to serve our patient populations and will be proactive with strong personal initiative as well as highly organized and detail oriented.

Requirements

High school diploma or GED equivalent required
2+ years of experience in a medical office or health care setting
1+ years of experience with HEDIS or healthcare quality experience
Comfort utilizing a variety of electronic health records including data capture, data mining, and payor portals
Comfort with technology including Microsoft suite of products
Strong communication and relationships skills required; demonstrated success partnering with physicians and care teams to support patient wellness

Nice To Haves

Salesforce experience a plus
Athena experience a plus
Primary care preferred

Responsibilities

Utilize various practice EMRs to review patient charts, extract proof of care and submit documentation thru payer portals or otherwise electronically
Identify and relay appropriate actions to address clinical quality measures that have not been satisfied during the performance period
Maintain current knowledge of quality measure specifications to be captured in EMR for clinical quality measures
Work closely with the Clinical Ambassador if patient outreach efforts are determined to be needed
Work collaboratively with other departments on quality specific projects to help close data discrepancies
Demonstrate kindness and compassion in all patient interactions
Identify opportunities for continuous quality improvement
Actively participate as a member of the health care team to promote positive health outcomes for our patients and support our healthcare partners