Quality Coordinator

CREATIVE WERKS LLC•Bartlett, IL

56d

About The Position

The Quality Coordinator plays a critical role in supporting the execution and maintenance of the food safety and quality systems within the manufacturing facility. This position ensures that products meet internal standards and regulatory requirements by coordinating quality documentation, monitoring production practices, and facilitating corrective actions. The Quality Coordinator works cross-functionally with production, sanitation, and lab teams to ensure compliance with GMPs, HACCP, and GFSI standards (e.g., SQF).

Requirements

Strong attention to detail and organizational skills
Effective written and verbal communication abilities
Ability to work collaboratively across departments
Solid time management and the ability to prioritize multiple tasks
Problem-solving and decision-making capabilities under pressure
Commitment to food safety, regulatory compliance, and continuous improvement
Proficiency with Microsoft Office (Excel, Word, Outlook)
Working knowledge of GMPs, HACCP, and food safety/quality documentation
Fosters a self-starter approach, collaboration, curiosity, problem-solving, solutioning new challenges and working in a multi-functional team environment
Associate’s or Bachelor’s degree in life or physical sciences, food science, or related field required
1-3 years’ relevant industry experience in a quality or food safety role within regulated industry such as food or pharmaceutical required; 4+ years preferred
Experience with quality data tracking systems or ERP platforms
Familiarity with regulatory requirements (e.g., FDA, USDA, FSMA)
Experience in a GFSI-certified environment (e.g., SQF, BRC, FSSC 22000)
Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
Participate in company GMP walks
Enforce company rules regarding food safety and monitoring
Operate standard office equipment
Reach with hands and arms
Lift up to 25 pounds

Responsibilities

Assist in the implementation, maintenance, and continuous improvement of the Food Safety and Quality Management System (QMS)
Monitor and audit daily production activities for compliance with quality and food safety programs (GMPs, CCPs, SOPs)
Coordinate documentation and record-keeping for QA programs, including environmental monitoring program, sensory evaluation program, publish finished good COAs for external distribution; populate client ERP with quality batch record attributes as necessary
Adjust, review and support records and inspections with Qwerks
Support internal and external audits (e.g., SQF, FDA, customer) by preparing documentation and participating in audit activities
Manage monthly internal inspection program and observations action register
Investigate product quality issues, deviations, and non-conformances; assist in root cause analysis and corrective/preventive actions (CAPA)
Track quality metrics and generate routine reports on non-conformances and on-hold non-controllable food and packaging components
Escalate quality trends to Quality Supervisor and Manager
Maintain inventory and submit PO requisitions for quality tools and supplies
Assist in training team members on food safety and quality policies, procedures, and best practices
Coordinate product inspections, sampling, verifications, and release activities alongside lab or QA technicians
Communicate with clients, suppliers, and external labs as needed regarding product testing, COAs, and specifications
Participate in continuous improvement projects related to quality and food safety performance
Perform other duties as assigned by Management