Quality Conversation Data Analyst
Sonos•Santa Barbara, CA
509d•Remote
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About The Position
The Quality Conversation Data Analyst at Sonos Inc. plays a crucial role in enhancing the customer experience by analyzing customer conversations and interactions. This position involves utilizing advanced speech analytics tools to derive insights that drive organizational change and improve business outcomes. The analyst will work closely with various stakeholders to support the adoption of a Conversational Analytics Tool, ensuring effective communication and collaboration across teams.
