Quality Controller Signage, Digital & Architectural Products

Pattison Sign GroupFort Worth, TX
120d

About The Position

The Quality Control position is responsible for ensuring that all signage and architectural products meet the required quality standards before they are shipped. This role involves conducting in-process and final inspections, verifying compliance with design specifications, and identifying any deficiencies or defects. The position also requires collaboration with various teams to implement corrective actions and maintain quality assurance throughout the production process.

Requirements

  • Experience in manufacturing quality control, ideally in signage, architectural products, or related industries.
  • Training or certification in quality management (e.g., ISO 9001, Six Sigma, or equivalent).
  • Strong knowledge of fabrication processes, materials, and finishing techniques.
  • Skilled in reading and interpreting technical drawings.
  • Proficient in root cause analysis and corrective action planning.
  • Strong communication skills to work effectively across departments.
  • Ability to work independently and take initiative.

Responsibilities

  • Conduct in-process and final inspections of signage and architectural products before shipping.
  • Verify that each unit matches design specifications, client requirements, and installation drawings.
  • Identify, document, and report any deficiencies, defects, or deviations from standards.
  • Approve or reject products based on established quality criteria.
  • Investigate the root cause of non-conformities using structured problem-solving methods.
  • Collaborate with Production, Design, and Installation teams to implement corrective and preventive actions.
  • Maintain a non-conformity log and track the effectiveness of corrective measures.
  • Recommend process or material changes to eliminate recurring quality issues.
  • Develop and implement a 'department-to-department' quality sign-off process.
  • Train department leads and staff on handover inspection criteria and the importance of internal quality assurance.
  • Ensure products are fully compliant with installation requirements to minimize adjustments, modifications, or delays on-site.
  • Provide clear installation notes or flags when special handling or sequencing is needed.
  • Propose and lead quality improvement projects to reduce non-conformities and rework.
  • Provide quality awareness training for production staff.
  • Stay up to date with industry best practices in signage and architectural fabrication quality.
  • Monitor performance metrics related to quality control.
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