Quality Control Technician

Legrand North America • Independence, OH

20d

About The Position

Legrand has an exciting opportunity for a Quality Control Technician to join the Data Power and Control Team in Independence, OH. As a member of our Quality Control team, your skills testing product received from our contract manufacturers enables us to offer the high-quality products that our customers rely on. You will be responsible to ensure that all product meets our specifications and quality standards.

Requirements

• Associates degree is desired but not required.
• 0-2 years computerized inventory systems required.
• Excellent communication skills with warehouse workers, purchasing department, and outside vendors.
• Basic understanding of inventory control procedures.
• Proficient keyboarding skills.
• Extremely organized and able to work with minimum supervision.
• Ability to perform basic math calculations.
• Ability to perform work accurately and thoroughly.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 40 pounds at times.

Responsibilities

• Follow documented procedures to test incoming product and complete Technician work orders
• Conduct new product testing, including obtaining specifications, obtaining approval from appropriate departments, and completion of documentation
• Process documentation for failed product
• Process and document outcome of customer evaluations
• Process customer RMAs, including testing and documentation of all returned product
• Update existing procedures for new products or test equipment
• Program products to meet specifications, per Legrand or customer requirements
• Communicate highly technical material to the team simply and clearly
• Support the team by understanding product applications, apply and streamline Legrand processes to assure closing of opportunities and our ability to deliver products as they are needed
• Deliver solutions that are on time and align with customer expectations
• Assure high customer satisfaction that resolves technical questions, support, and needed assistance.

Benefits

• LNCA offers comprehensive medical, dental, and vision coverage, as well as distinctive benefits like a high employer 401K match, paid time off (PTO) and holiday pay, short-term and long-term disability benefit plans, above-benchmark paid maternity and parental leave, bonus opportunities in accordance with the Company’s incentive plans, paid time off to volunteer, and an active/growing Employee Resource Group network.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees