Quality Control Technician

PlaycoreSan Marcos, TX
306dHybrid

About The Position

The Quality Control Technician at The Fountain People is responsible for performing inspections and tests on incoming materials, in-process, and finished products to ensure that quality standards and process controls are met throughout the manufacturing process. This role involves generating appropriate documentation, records, and reports, and providing support to Quality, Technical support, Engineering, and Manufacturing as needed. The technician will work under general supervision to ensure that products meet required specifications and maintain good working relationships with all departments involved in sales/marketing, engineering, production, and management to resolve any questions or problems regarding product specifications.

Requirements

  • 2-4 year degree in engineering technology or related technical field or 4 years of relevant experience in Quality, manufacturing and health and safety.
  • Strong problem solving, analytical and troubleshooting skills.
  • Technical writing skills for development of programs, procedures, instructions and forms.
  • Excellent computer software skills, including use of Microsoft office programs.
  • Ability to read and interpret engineering drawings and schematics.
  • Effective training and communication skills with key stakeholders and employees.

Nice To Haves

  • QMS Auditor certification (preferred - not required).
  • OSHA 10/30 hr. training.
  • Lean methodology/5S experience.
  • A3 systematic approach and goal setting.
  • Six sigma green belt (preferred - not required).

Responsibilities

  • Ensure Quality management system and Health & Safety program conformance.
  • Participate actively in Safety committee and Emergency response teams.
  • Evaluate, modify, develop and implement program procedures, instructions and forms.
  • Supervise QC technicians, key performance indicators and department performance metrics.
  • Monitor customer complaints, field install issues, product returns, and warranty data.
  • Maintain statistical data, analyze quality and safety trends, and initiate team-based 8D problem solving and root cause analysis sessions.
  • Make timely and effective decisions through planning, evaluating and implementing business goals & objectives.
  • Perform and coach teams to conduct quality audits, health & safety inspections and maintain documentation for Gemba walk discussions.
  • Manage quality non-conformance and corrective action reporting for continuous improvement efforts.
  • Lead quality and safety continuous improvement projects.
  • Perform and coach QC technician and floor leads in product work in process, final assembly and first article quality inspections.
  • Maintain reject material logs, material disposition and lead the material review board meetings.
  • Inform and recommend solutions to management on QC issues.
  • Maintain calibration and asset control for monitoring, measuring and testing equipment.
  • Use mechanical inspection equipment including calipers, micrometers, indicators, and go/no-go gages.
  • Promote a positive attitude and safe work atmosphere in accordance with company EHS and OSHA policies.
  • Travel occasionally, as required (5-10% of the time).
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