Quality Control Supervisor

Hims & Hers • New Albany, OH

2d • Onsite

About The Position

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
We are seeking a detail-oriented and hands-on Quality Control Supervisor to join our Quality team at our large-scale, non-sterile compounding pharmacy. Reporting to the Quality Control Manager, you will play a vital role in ensuring our products meet the highest standards of safety, efficacy, and regulatory compliance. This position is ideal for someone with a strong foundation in pharmaceutical or compounding environments who thrives on the production floor and is passionate about continuous quality improvement.
You will be directly involved in overseeing in-process and final product inspections, supporting compliance initiatives, and mentoring quality control staff on day-to-day operations and procedures.
This position requires working onsite at our [Gilbert, Arizona / New Albany, Ohio ] facility.

Requirements

• Minimum 3 years of experience in quality control or assurance, preferably in a non-sterile compounding or pharmaceutical manufacturing environment.
• Strong understanding of USP <795> standards and cGMP practices.
• Associate's or Bachelor’s degree in Chemistry, Biology, Quality Management, or a related field (preferred).
• Excellent attention to detail, with strong documentation and communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with MRP/ERP systems is a plus.
• Experience in regulated environments (FDA 21 CFR 210/211 knowledge a plus).
• Ability to manage multiple tasks simultaneously, with strong time management and organizational skills.
• A Pharmacy Technician license or willingness to obtain one within the first six months of employment (we cover costs and will help you obtain your trainee hours).

Responsibilities

• Supervise and execute in-process and final product inspections across various stages of the compounding process.
• Ensure raw material and product compliance through quality checks and documentation reviews.
• Support the Quality Control Manager in investigations for non-conformances, deviations, and customer complaints.
• Conduct and document equipment verifications and assist in calibration schedules (e.g., balances, pH meters).
• Help implement and sustain compliance with USP <795> and applicable cGMP practices.
• Assist with internal audits, third-party inspections, and maintain audit readiness.
• Maintain accurate records of inspections, results, and quality metrics for reporting purposes.
• Train, coach, and mentor production and pharmacy team members on quality control procedures and standards.
• Participate in drafting and revising SOPs, work instructions, and related documents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree