Quality Control Supervisor EQCSVA

Oil States International•Tulsa, OK

About The Position

ESSENTIAL DUTIES AND RESPONSIBILITIES Leadership & Supervision Operate with a high degree of independence and professional judgment, making sound and timely decisions, thoroughly researching and evaluating quality issues, and taking ownership of outcomes. Lead and direct Quality Control personnel, ensuring responsibilities are clearly understood, effectively executed, and supported with appropriate resources, tools, training, and guidance. Conduct performance evaluations, coaching, mentoring, corrective action, and disciplinary actions for direct reports in accordance with the Talent Management Process (TMP) guidelines. Maintain an active and visible presence on the production floor to reinforce quality expectations and support Manufacturing operations. Provide quality-related leadership and guidance across all phases of product realization, ensuring requirements are consistently understood and applied. Training & Competency Ensure QC personnel are trained, qualified, and competent for their assigned responsibilities in accordance with OSI-Tulsa’s QMS requirements. Coordinate, track, and verify completion of required training and competency assessments. Quality Control Operations Oversee inspection activities to ensure products meet defined customer, product, and internal quality requirements. Provide direction and technical guidance to QC personnel performing dimensional, visual, and functional inspections. Occasionally assist with inspection activities to support operations, address escalations, or maintain workflow continuity. Procedures, Work Instructions & Documentation Develop, maintain, and improve QC-specific procedures, work instructions, inspection standards, and related documentation governing Quality Control activities. Ensure QC documentation is current, controlled, effectively implemented, and consistently followed. Nonconformance & MRB Support Oversee the initiation, tracking, and closure of nonconformance reports using NCP Web. Ensure nonconforming material is properly identified, segregated, documented, and dispositioned. Participate in Material Review Board (MRB) activities as required and ensure dispositions and actions are communicated and implemented. Review and trend nonconformance data to identify recurring issues, process weaknesses, and improvement opportunities, escalating concerns as appropriate. Calibration & Measurement Systems Ensure inspection, measurement, and test equipment are controlled, maintained, and calibrated in accordance with OSI-Tulsa’s QMS requirements. Ensure calibration activities are planned, documented, and monitored for compliance. Reporting & Communication Prepare and provide routine operational quality reports, metrics, and status updates. Communicate quality issues, risks, and trends to appropriate stakeholders in a timely manner. Conduct QC team meetings to communicate priorities and reinforce quality and safety expectations. Manufacturing & Cross-Functional Support Collaborate with Manufacturing and other functions to align inspection activities with production schedules and operational needs. Support containment, investigation, and resolution of quality issues impacting production or customers. Safety & Compliance Ensure QC personnel comply with applicable safety policies, procedures, and requirements. Promote a culture of safety, quality, accountability, and compliance within QC operations. Other Duties Perform other duties assigned to support Quality Control operations and organizational objectives.

Requirements

Strong leadership and supervisory skills with the ability to hold employees accountable while fostering teamwork and engagement.
Solid understanding of Quality Control principles in a manufacturing environment.
Ability to interpret drawings, specifications, inspection criteria, and customer requirements.
Working knowledge of measurement systems, inspection techniques, and nonconformance management.
Strong problem-solving and decision-making skills.
Effective verbal and written communication skills.
Ability to analyze data, identify trends, and support continuous improvement efforts.
Ability to prioritize, plan, and manage multiple activities simultaneously.
High School diploma or equivalent required.
Minimum of 5 years of manufacturing quality experience, including supervisory or lead responsibilities.

Nice To Haves

Experience in high-volume manufacturing environments preferred.
Familiarity with rubber and/or composite material manufacturing preferred.
Working knowledge of GD&T preferred.
Proficiency with quality-related software systems and reporting tools.

Responsibilities

Lead and direct Quality Control personnel.
Conduct performance evaluations, coaching, mentoring, corrective action, and disciplinary actions for direct reports.
Maintain an active and visible presence on the production floor.
Provide quality-related leadership and guidance across all phases of product realization.
Ensure QC personnel are trained, qualified, and competent for their assigned responsibilities.
Oversee inspection activities to ensure products meet defined customer, product, and internal quality requirements.
Develop, maintain, and improve QC-specific procedures, work instructions, inspection standards, and related documentation.
Oversee the initiation, tracking, and closure of nonconformance reports using NCP Web.
Participate in Material Review Board (MRB) activities as required.
Review and trend nonconformance data to identify recurring issues, process weaknesses, and improvement opportunities.
Ensure inspection, measurement, and test equipment are controlled, maintained, and calibrated.
Prepare and provide routine operational quality reports, metrics, and status updates.
Collaborate with Manufacturing and other functions to align inspection activities with production schedules and operational needs.
Support containment, investigation, and resolution of quality issues impacting production or customers.
Ensure QC personnel comply with applicable safety policies, procedures, and requirements.
Perform other duties assigned to support Quality Control operations and organizational objectives.