Quality Control Specialist - Printing and Mailing Services

Liberty University•Lynchburg, VA

5d•Onsite

About The Position

The Quality Control Specialist is responsible for performing inspections of products at all stages of production to ensure the highest possible quality standards before sending the finished projects off to the customer. They are required to ensure that production is maintaining quality products manufactured by Printing and Mailing Services before, during and after the production has taken place. They work to maintain records of defective products, and analyze processes to determine points of failure, devise solutions, and consult with managers and/or the director as appropriate. The Quality Control Specialist must have a deep understanding of the overall processes from both the project management and production perspective, the ability to guide and communicate effectively with both managers and coworkers alike to foster a greater sense of teamwork in Printing and Mailing Services. Information gathering, analysis, and communication form the three pillars of this position in order to locate errors, remedy them, and design preventative procedures to assure products meet the clients’ expectations and maintain the quality standards that Printing and Mailing Services demands.

Requirements

Basic knowledge of the Microsoft Office Suite
Ability to lift up to 50 lbs.
High School Diploma required
0-2 years’ experience
Good attention to detail and communication skills
To obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver’s license with a minimum of five (5) years of documented driving history, and maintain a clean driving record.

Nice To Haves

Understanding of USPS regulations preferable.

Responsibilities

Foster communication and create relationships with all staff.
File and maintain physical and/or digital records regarding, but not limited to, jobs and error occurrences.
Provide analysis of information regarding but not limited to jobs and error occurrences.
Monitor the overall effectiveness of the Project Management, Prepress, and Production teams.
Provide the management team feedback, observations, and compiled data so that they may make the adjustments necessary to assure client satisfaction.
Daily check of the overall quality of as many jobs as possible that leave Printing and Mailing Services.
Checking to ensure merges happen correctly (when applicable)
Checking artwork for consistency, margin, bleed, and layout.
Checking hard proofs and first run samples for accuracy.
Checking color and quality throughout the print’s duration.
Checking the cuts, folds, and tabs in the finishing process
Checking for correct insertion and adherence to postal regulations.
Resolve errors by finding where they occurred in the process and referring them to the appropriate manager.
Create SOPs in conjunction with the management team in order to prevent errors from reoccurring.
Adhere to department SOP and University policies and procedures.
Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
Works effectively as a team member, embracing and fostering LU’s Christian model and Mission – Training Champions for Christ.