Quality Control Specialist- 2nd Shift
About The Position
The QC Specialist will perform in-process inspections using documented procedures; detect, identify, and reports incidents of non-conformance to lockbox instructions, for the specific client throughout the process. Communicates current quality issues/non-conformances to the Operations Supervisor and Lead. Communication also includes compiling and reporting data for use by leadership and Quality Analyst. Perform QC checks to assure quality and process adherence such as: Compare job numbers and checks in batches against lockbox instructions Sample checks for verification of Payee/P.O. Box match Verify client ID on batch headers matches RPS Log each batch that has been reviewed and results of review Identify and communicate errors and non-compliances to Supervisor/Lead’s attention immediately so corrections can be made. Assist in determining root cause and provide input into process improvement to avoid/reduce operating errors Compile data from sampling/auditing of batches to provide to Operations Supervisors and managers. Data will include: Types of errors Frequency of errors Errors per operator/day/customer
Requirements
- 1 to 3 years of Quality experience
- Experience working in a team environment
- Knowledge of Operational Functions and procedures
- Accuracy/Attention to detail
- Working knowledge of Word & Excel
- Must be 18 years of age or older
Nice To Haves
- 5 years’ experience in a Quality role
Responsibilities
- Perform in-process inspections using documented procedures
- Detect, identify, and reports incidents of non-conformance to lockbox instructions
- Communicate quality issues/non-conformances to the Operations Supervisor and Lead
- Compile and report data for use by leadership and Quality Analyst
- Compare job numbers and checks in batches against lockbox instructions
- Sample checks for verification of Payee/P.O. Box match
- Verify client ID on batch headers matches RPS
- Log each batch that has been reviewed and results of review
- Identify and communicate errors and non-compliances to Supervisor/Lead’s attention immediately so corrections can be made
- Assist in determining root cause and provide input into process improvement to avoid/reduce operating errors
- Compile data from sampling/auditing of batches to provide to Operations Supervisors and managers
Benefits
- Medical, Dental, Vision benefits start day ONE!
- Paid time off
- 401K
- paid maternity/paternity leave
- tuition reimbursement
- pet bereavement
- Healthcare (Medical, Dental, Vision)
- Paid Time Off, Volunteer Time Off, and Holidays
- Employer-Matched Retirement Plan
- Employee Stock Purchase Plan
- Short-Term and Long-Term Disability
- Infertility Treatment, Adoption and Surrogacy Assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
