Quality Control Specialist II

Sunflower Bank NA•Plano, TX

2d•$50,000 - $52,000

About The Position

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Quality Control Specialist II at our Plano, TX location. The salary range for this position is $50,000 to $52,000 depending on knowledge, skills, abilities, experience, and location. Description: The QC Specialist II protects SBNA assets by ensuring servicing functions are being performed correctly (consistent with policies, procedures, laws, regulations, and other standards). By performing audits, the Analyst improves SBNA business practices by identifying weaknesses and deficiencies and reporting them to company managers and executives.

Requirements

Proficient in Microsoft Office Suite
A strong general understanding of mortgage banking, with an emphasis on loss mitigation, bankruptcy, foreclosure and loan servicing
Interpersonal skills
Multi-tasking skills
Computer skills
Math skills
Auditing skills
Analytical skills
Excellent verbal and written communication skills
Professional and leadership qualities
Ability to maintain confidentiality
Planning and organizing skills
Attention to detail

Nice To Haves

Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position preferred but not required
Experience with LSAMS is preferred
Prefer 2+ years of internal audit, mortgage servicing, or related business experience

Responsibilities

Auditing – Plan and execute quarterly and monthly audits (loan servicing, escrow analysis, payment processing, etc.) consistent with internal and external standards.
Compliance – Safeguard company assets by ensuring compliance with company policy/procedures, contracts, investor guidelines, lending programs and state and federal law regulation.
Document (Review and Verification) – Review files to verify documents, processes and procedures are present, accurate, accurately calculated, compliant and sufficiently complete.
Judgment – Display independent ability to analyze information, make timely decisions, and exercise sound judgement.
Communications (Internal) – Report audit results and make recommendations to mid-to-senior company management. Practice, support, and promote a culture consistent with compliance standards.
Deadlines – Consistently hit ongoing deadlines regarding servicing, auditing, etc.
Compliance – Meet rules, obligations, timeliness, and deadlines to comply with company policy, contracts, investor guidelines, lending programs, and state and federal law and regulation.