Quality Control Site Representative

Sun Country Airlines 2021 • Minneapolis, MN

26d • $90,000 - $115,000 • Remote

About The Position

The Quality Control Site Representative provides on-site oversight of Maintenance Repair Organizations (MROs) to ensure all maintenance work is carried out in full compliance with Sun Country Airlines’ General Maintenance Manual (GMM), FAA regulations, and internal quality standards. This role ensures proper documentation, quality practices, and regulatory reporting are maintained during all phases of aircraft maintenance, with a strong focus on structural integrity, aging aircraft programs, and data traceability.

Requirements

• Valid FAA Airframe and Powerplant (A&P) Certificate
• High School Diploma or equivalent
• 3–5 years of experience in Aircraft Maintenance or Quality Control, preferably in a Part 121 environment
• Working knowledge of structural repair documentation, aging aircraft inspection programs, and FAA reporting requirements
• Excellent attention to detail with strong documentation and communication skills
• Familiarity with aircraft technical publications and maintenance tracking systems
• Willingness to travel, including international sites as needed
• Ability to obtain an MSP SIDA badge

Nice To Haves

• Bachelor’s degree in aviation maintenance, Quality, or related technical field
• Previous hands-on experience with Boeing 737 NG aircraft maintenance and inspection
• Experience working with TRAX, SCM Form 151, and FAA SDR submission portals
• Knowledge of aging aircraft programs such as CPCP and SSID
• Strong understanding of FAA Part 121 maintenance and reporting requirements

Responsibilities

• Provide quality assurance oversight of all contracted MRO maintenance activities to ensure compliance with regulatory, contractual, and Sun Country Airlines (SCA) quality requirements.
• Perform pre-dock, in-progress, and post-dock inspections to verify maintenance work is completed in accordance with SCA GMM, FAA regulations, and applicable engineering data.
• Monitor execution of Aging Aircraft Inspection programs, including CPCP (Corrosion Prevention and Control Program), SSID (Supplemental Structural Inspection Documents), and AD compliance; ensure findings are documented and addressed per regulatory requirements.
• Ensure accurate identification, documentation, and tracking of structural repairs using SCM Form 151, and verify proper engineering review and approval processes are followed.
• Review, prepare, and submit Service Difficulty Reports (SDRs) for applicable discrepancies or reportable events, in coordination with Quality Assurance and Engineering teams.
• Validate all maintenance sign-offs, logbook entries, and technical records for accuracy, completeness, and regulatory compliance.
• Act as a liaison between MRO providers and SCA Quality, Engineering, and Maintenance Control teams, facilitating effective communication and issue resolution.
• Perform receiving inspections of aircraft parts and materials at the MRO site, ensuring traceability and airworthiness documentation meets regulatory standards.
• Identify and report non-conformances, ensure root cause analysis and corrective actions are implemented, and support continuous improvement efforts.
• Conduct on-site audits and surveillance of MRO operations to assess adherence to Sun Country procedures and FAA Part 121 maintenance requirements.
• Assist MRO staff in interpreting technical data and ensure tasks are performed using approved and current documentation (AMM, SRM, CMM, IPC, etc.).
• Support regulatory submissions and internal reporting such as corrosion reports, structural damage assessments, and SDRs.
• Ensure timely communication and updates via TRAX and other systems, providing real-time visibility into maintenance progress and compliance.
• Coordinate with internal stakeholders to ensure timely availability of parts, tooling, and data to maintain schedule without compromising quality.
• Promote a culture of compliance and safety, ensuring all work is carried out per FAA regulations, OSHA standards, and company safety practices.
• Perform other quality-related duties as assigned by management.

Benefits

• Comprehensive benefit package including dental and vision PPO and high deductible health plans
• Health savings account and Flexible Spending Account
• Starting day one free standby and discounted travel privileges for employees, family, & friends
• 401(k) match
• Paid Time Off
• Paid holidays
• Life and AD&D Insurance
• Employee Assistance Program including counseling for employees and their family
• Fitness incentive and Stop Smoking Support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees