Quality Control & Review Specialist

Landstar System • Jacksonville, FL

191d • $17 - $20 • Hybrid

About The Position

Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry's most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company.

Requirements

• High school diploma or general education degree (GED).
• One year of customer service experience.

Nice To Haves

• One year of in office customer service experience.
• Permit knowledge.

Responsibilities

• Administer toll and bypass program in its entirety.
• Issue replacement devices, resolving service failures, responsible for inventory of the devices accurately record data of devices on master spreadsheet.
• Handle toll invoices/violations daily.
• Handle trip and fuel citations.
• Handle payment of Comdata invoices for trip and fuel permits.
• Review equipment files to ensure the information received for data entry is complete and accurate and in accordance with legal standards.
• Handle entire plate registration process. Includes verifying paperwork, ordering and issuing plate with correct charges, maintaining accurate plate inventory weekly.
• Assist with annual permit renewal (high volume and time sensitive).
• Other duties as assigned.

What This Job Offers

• Industry: Truck Transportation
• Education Level: High school or GED