Quality Control Representative

Penske Automotive Group•Davie, FL

13d

About The Position

The Quality Control Representative reviews all work completed by the service departments ensuring repairs have been completed meeting company and manufacturer standards. Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality Investigates and corrects customer complaints regarding quality Inspects all recently purchased and comeback vehicles to ensure proper repair and condition of vehicle Understands and follows all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know Establishes and maintains good working relationships with other departments Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company's business Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed Understands and follows work rules and procedures Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure and all breaks for self and subordinates Follows lawful directions from supervisors Upholds the company's non-disclosure and confidentiality policies and agreements Attends company meetings as required Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy Other duties as assigned.

Requirements

Strong organization skills and ability to multi-task
Proficient with Microsoft applications
Time Management skills and ability to prioritize
Excellent communication skills and works well in a team environment
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Ability to calculate figures and amounts such as discounts, interest, commissions
Ability to apply concepts of basic algebra and geometry
Exceptional attention to detail
Ability to understand and follow work rules and procedures
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Ability to interact well with others
Exceptional attention to detail
Works well in a team environment
Able to work with a diverse group of people and be a positive influence on departmental morale
High school diploma or equivalent
Three to five years' quality control or auditing experience

Nice To Haves

Technical or training experience desired.

Responsibilities

Minimizes comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality
Investigates and corrects customer complaints regarding quality
Inspects all recently purchased and comeback vehicles to ensure proper repair and condition of vehicle
Understands and follows all applicable federal, state, and local regulations on hazardous waste and OSHA Right-to-Know
Establishes and maintains good working relationships with other departments
Understands, keeps abreast of, and complies with federal, state, and local regulations that impact the company's business
Facilitates and/or conducts training on proper techniques, policies, regulations, and best practices and recommends employees to appropriate training as needed
Understands and follows work rules and procedures
Follows all attendance and punctuality standards with adherences to timekeeping standards including recording time of arrival, departure and all breaks for self and subordinates
Follows lawful directions from supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Attends company meetings as required
Maintains a professional appearance and a neat work area for self and subordinates in accordance with company policy
Other duties as assigned.