Quality Control, Reliability and Safety Technician (QCRS) – Primary Grounds & Janitorial

Skookum•Oak Harbor, WA

1d•$45 - $45

About The Position

Tessera is seeking an experienced and detail-oriented Quality Control, Reliability, and Safety (QCRS) Technician for Primary Grounds & Janitorial operations. The QCRS Technician is responsible for executing the site’s Quality Control, Reliability, and Safety plans through direct field engagement, process improvement, and collaboration with cross-functional teams. This role ensures safe, reliable, and high-quality infrastructure and operations that meet or exceed contract requirements.

Requirements

Highschool diploma/GED is required.
Minimum three years of closely related experience.
Must pass the Army Corps of Engineers for Quality Construction Management classes within 90 days of hire date.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.

Nice To Haves

Certified Reliability Leader (CRL) or Certified Maintenance Manager (CMM) is preferred.
CRL qualification is required within 2 years of start.

Responsibilities

Perform and document daily inspection results utilizing the inspection program, iPAD, and/or forms, as applicable. Inspection types primarily focus on Grounds, Floor Care, Pest Control, and Janitorial but will also include Facilities, IQ, Utilities and others.
Perform inspections at Naval Station Everett, remote, and Naval Reserve Centers (NRC).
Complete quarterly assessments for remote sites – current sites include: Bayview ID, Helena MT, Portland OR, Spokane WA, Sioux Falls SD, and Minneapolis, MN.
Assess workorder, IQ Project, asset and system quality in accordance with QCR procedures.
Ensure assets are properly tagged and digitized.
Work with subcontractor and Tessera Techs to ensure optimal PMs and best practices are in place.
Partner with Quality Control and Safety leadership to analyze quality and safety trends, customer feedback, and inspection results; support corrective action development, ISO audits, document control activities, and training initiatives to prevent recurrence and improve overall site performance.
Completes service, workorder (maintenance), and project (repair and construction) inspections as defined in the contract and leveraging mobility – including grading, shop/client collaboration, and follow-up actions.
Assess asset reliability (quality over time) and identify needed improvements such as PM changes.
Follow the PWS processes defined in the contract including trade-based inspections, daily reports, subcontractor inspections, and other aspects.
Inspect safety compliance including asset/system precautions, in-house maintenance work and subcontractor work. Safety inspections will normally be integrated with the overall inspection process.
Able to perform root cause analysis. Participates in asset criticality, Reliability Centered Maintenance, and PM optimization events. Supports shop-led Defect Elimination program.
Leverages ACM capabilities such as infrared, acoustic, and vibration to both directly assess asset reliability (quality over time) and facilitate use with key shop technicians. Identifies key asset improvements through inspections, defect elimination, and continuous improvement processes. Provided training opportunities to obtain level 1 qualification for the infrared, acoustic and vibration tools.
Able to read and understand design, sketches, and maintenance/construction standards.
Ensure all contract requirements are met.
Solicit customer surveys during inspection on predetermined buildings and/or randomly selected completed work orders.
Establish and maintain excellent relationships in any interactions with customers, employees, and management while performing duties.
Monitor and identify problematic trends with the customer satisfaction and customer complaints, initiate corrective action plans as required. Utilize solution-based problem solving.
Assists the Quality Manager in developing a wide variety of employee skills in order to deliver efficient, effective, and thorough quality control reports.
Maintain professionalism in both appearance and demeanor.
Cross training in all areas and locations, willingness to learn new contracts and tasks.

Benefits

Medical, Dental, Vision
401(k) retirement plan
Life & Short-Term Disability Insurance
$7.00 per hour Health and Welfare Benefit
Flexible Spending Accounts for both medical and dependent care
11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave
Potential shared earning bonus
Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
Professional development, certifications, and training opportunities
Verizon wireless discount
Employee Assistance Program (EAP), and an engaging wellness program
Public Service Loan Forgiveness eligibility for full-time employees