Quality Control Manager - EVS Housekeeping

PCSI Careers • Pensacola, FL

8h • Onsite

About The Position

PCSI is looking for a Quality Control Manager for our healthcare housekeeping contract at the Naval Base Health Clinic on Naval Air Station Pensacola! The Quality Control Manager develops, implements, and monitors quality and safety procedures. This position is responsible for conducting inspections, reviewing inspection data, and meeting safety standards of the contract to continue improving processes. The Quality Control Manager also works closely with the corporate Safety department to lead safety meetings and trainings. We're looking for someone with experience inspecting housekeeping work in a healthcare setting and a strong understanding of cleaning procedures. Typical hours are Monday-Friday, 7:00am-4:00pm. This position is part of an upcoming opportunity, starting between April and June 2026. Benefits Include: Annual bonus of up to 6%. 21 days of PTO per year, in addition to all federal holidays. Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier. 401k plan with matching on contributions up to 6%. Who We Are: PCSI is a non-profit organization whose mission is to enhance the lives of people with disabilities through employment, advocacy, partnerships, and innovation. We vet, prepare, lead, and sustain a skilled workforce that provides top-tier services at job sites across the country. Our areas of expertise are wide and diverse; total facilities maintenance, hospital environmental services, custodial and grounds, disability awareness training, job coaching, and job placement are just a few. We integrate people with disabilities and veterans into meaningful jobs with competitive wages and benefits. Serving people of all abilities in their life’s journey is at the heart of what we do.

Requirements

• High school diploma or GED equivalent required.
• Two years’ experience in environmental services required.
• Two years’ experience managing/supervising employees required, including coaching and skill development.
• Experience with quality control standards.
• Knowledge, Skills and Abilities: Advanced knowledge of PC functions/software e.g., MS Office & working knowledge of pivot tables.
• Experience in conflict resolution.
• Experience with safety regulations and standards.
• Experienced in root cause analysis, data analysis and preventive/corrective action.
• Excellent written, oral, and interpersonal communication skills.
• Ability to work in a team-oriented, collaborative environment.
• Ability to set and manage priorities.
• Highly self-motivated and directed, with keen attention to detail.
• Other Requirements: Ability to pass criminal, financial, drug, and driving screening.
• Possess a valid driver’s license and maintain a good driving record.
• Potential exposure to dirt, dust, odors, chemicals and infectious diseases.
• Must be able to work flexible hours when needed.
• Ability to travel by air and vehicle up to 15%.

Nice To Haves

• OSHA 30hr certification is a plus.
• Experience in an environment that includes workers with disabilities preferred.
• Government and/or Department of Defense (DoD) contract experience preferred.

Responsibilities

• Manage, maintain, and promote awareness of the Quality Management System (QMS) in accordance with corporate quality directives and the ISO 9001 standard.
• Develop, implement, and monitor a site-specific quality control program.
• Oversee quality control inspections and/or audits performed in accordance with the site-specific Quality Control Plan (QCP) and validate operational controls.
• Collaborate with PCSI operations in standardizing and implementing operational controls e.g., procedures/work instructions, checklists, training plans, etc.
• Perform and document process and system inspections or audits in accordance with established written procedures and standards.
• Monitor and analyze processes and implement solutions to drive continual improvement.
• Obtain and maintain quality data required to support management review efforts at site/corporate levels.
• Provide direction and supervision to Quality Control Inspector(s).
• Provide onsite employee training as needed and when applicable.
• Lead and drive compliance with PCSI’s safety and Risk Mitigation program, promoting a positive culture of safety.
• Conduct monthly safety meetings, required safety training, hazard inspections/assessments, and other safety related responsibilities in accordance with PCSI’s safety program.
• Lead investigation of all site actual/potential mishaps and oversee the root cause analysis and corrective action process.
• Manage medical surveillance program.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Annual bonus of up to 6%.
• 21 days of PTO per year, in addition to all federal holidays.
• Medical, dental, vision, and other coverage: employer contribution offered to cover employee-only tier.
• 401k plan with matching on contributions up to 6%.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED