QUALITY CONTROL MANAGER

The Will-Burt Company•Orrville, OH

49d

About The Position

Plans, coordinates, and directs quality control and assurance programs designed to ensure continuous production of products consistent with established standards by performing the following duties personally or through direct reports. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Requirements

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Leadership and Management - Ability to lead and motivate quality teams.
Problem-Solving - Ability to resolve quality related problems and implement corrective actions.
Communication Skills - Strong ability to communicate with cross functional teams, management, and stakeholders.
Technical Proficiency - In-depth understanding of company and industry quality standards and trends including AS9100 and ISO 9001
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Manage and provide guidance to quality control personnel, training employees on quality standards and processes.
Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out managerial responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Bachelor's degree (B. A.) from four-year college or university; and seven to ten years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
ISO9001and AS9100 experience required.

Nice To Haves

CQM, CQE, CQT, CQA or any other ASQC certifications helpful.

Responsibilities

Lead, train, and develop QC inspectors and QA engineers.
Oversee daily quality operations to meet production schedule.
Develops and analyzes statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product.
Formulates and maintains quality control objectives complementary to corporate policies and goals.
Creates and implements inspection criteria and procedures.
Coordinates objectives with production procedures in cooperation with other operations management team to maximize product reliability and minimize costs.
Oversee team that provides inspection activity for product throughout production cycle.
Applies total quality management tools and approaches to analytical and reporting processes within each department.
Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.
Plays active role on quality management teams within organization.
Investigates customer complaints regarding quality.
Work with suppliers to ensure raw materials and components meet required quality standards before they are used in production.