Quality Control Manager

The Dixon Group•Dallas, NC

2d•Onsite

About The Position

Dixon Quick Coupling, a proud division of The Dixon Group is looking for a Quality Control Manager to join our team in Dallas, North Carolina! We are seeking a dynamic leader with a strong background in manufacturing and a proven track record of implementing and leading a Quality Management System (QMS) from its early stages. The ideal candidate is a strategic, self-starting problem-solver who works collaboratively to drive improvement, reduce costs, and deliver high-quality results with precision and purpose. About Us: The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment. At The Dixon Group, we value the contributions of our Military Veterans and proudly employ our nation’s heroes. Veterans are strongly encouraged to apply.

Requirements

A minimum of 10 years of experience in a manufacturing or production environment, with at least 5 years in a decision-making role.
Bachelor's degree in Engineering, Quality Management or Business Administration required.
Extensive experience in implementing a QMS, especially from the ground up.
Experience in ISO certified facilities, with a strong preference for candidates with prior ISO 9001 implementation experience.
Proven ability to lead and motivate teams, with a strong focus on project leadership.
Proficient in relevant software, data analysis, critical thinking, and problem-solving.
Expertise in conducting investigations and determining root causes and corrective actions.
Excellent communication and interpersonal skills to work effectively with diverse teams.

Nice To Haves

Six Sigma/Black Belt is a plus.

Responsibilities

Take full ownership of the division’s Quality Management System (QMS), including creating procedures for raw material acceptance, in-process evaluation, and final product inspection.
Lead or conduct investigations and corrective actions for significant defects and customer complaints.
Promote and lead cost reduction activities to minimize waste, scrap, and rework, which will directly reduce the business unit's cost of poor quality (COPQ).
Maintain and manage quality control instruments and testing equipment.
Provide direction and mentorship to Quality Department personnel.
Ensure compliance with the QMS by providing training and conducting audits.
Regularly report on program progress, investigation findings, root causes, and corrective actions to the Division Leadership Team.