Quality Control Manager

Alacriant•Streetsboro, OH

19h

About The Position

The Quality Control Manager position develops, implements and manages quality control methods designed to ensure continuous production of materials and applications (consistent with established ISO9001 & NADCAP standards, customer specifications and production goals). The position supervises a team of Quality Control Technicians and the Quality Supervisor. Essential Functions Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality. Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity. Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products. Participate daily by providing leadership and facilitation expertise in the RCCA team meetings. Formulate, document and maintain quality control standards and on-going quality control objectives. Coordinate objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs. Create, document and implement inspection criteria and procedures. Interpret our quality control philosophy to key personnel within company. Provide, and oversee, inspection activity for product throughout production cycle. Apply total quality management tools and approaches to analytical and reporting processes. Interact with Purchasing and vendors to ensure quality of all purchased parts. Create and direct testing (collaborate with Engineering) as needed. Maintain active role on internal continuous improvement teams. Design, develop and implement quality control training programs as needed.

Requirements

Must possess technical capacity to interpret manufacturing processes, engineering drawings, GD&T, problem solving, welding, press brake, laser, powder coat, AIAG PPAP, MSA, SPC, Cp/Cpk, APQP, ISO9001 and/or NADCAP certification.
Needs good organizational skills to direct the team, maintain priorities, to meet deadlines, due dates and goals.
Take the leadership role with problem solving activity utilizing 8D, RCCA & 5Why methodologies.
Foster and promote a culture that is data focused and bring analytical thinking to situations requiring improvement
Maintain vigilance with customer focus (OTD, 8D, PPAP, ECN, Deviations).
Possess and exhibit strong time management capabilities.
Collaboration with top management, peers, the quality team & all Alacriant staff.
Conduct performance management conversations, coaching, documentation and discipline when necessary.
Utilize a supportive leadership style
Proficient with MS Office (Excel, Outlook), ERP systems, SharePoint, and PPAP submission portals.
Skilled in blueprint reading, GD&T, SPC analysis, and geometric measuring methods; experienced with inspection/calibration tools and equipment.
B.S. degree or equivalent experience/education combination.
Minimum of 7 years of related experience.
Supervisory/management experience.

Nice To Haves

B.S. degree in mechanical or manufacturing engineering or equivalent work experience

Responsibilities

Ensure a high level of internal and external customer service.
Investigate (and correct) customer issues and complaints relating to quality.
Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.
Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
Participate daily by providing leadership and facilitation expertise in the RCCA team meetings.
Formulate, document and maintain quality control standards and on-going quality control objectives.
Coordinate objectives with production procedures in cooperation with other managers to maximize product reliability and minimize costs.
Create, document and implement inspection criteria and procedures.
Interpret our quality control philosophy to key personnel within company.
Provide, and oversee, inspection activity for product throughout production cycle.
Apply total quality management tools and approaches to analytical and reporting processes.
Interact with Purchasing and vendors to ensure quality of all purchased parts.
Create and direct testing (collaborate with Engineering) as needed.
Maintain active role on internal continuous improvement teams.
Design, develop and implement quality control training programs as needed.