Quality Control Manager

KBR • Houston, TX

21h • Remote

About The Position

BELONG. CONNECT. GROW. with KBR. Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. The Department of Defense (DoD) developed the Military and Family Life Counseling (MFLC) program as an initiative of the Office of the Deputy Assistant Secretary of Defense for Military Community and Family Policy (MC&FP), facilitating private and confidential non-medical Counseling services. The MFLC Program was established to expand access to confidential, face-to-face counseling and reduce the barriers and stigma often associated with seeking counseling support. Currently, the MFLC Program provides non-medical counseling, consultation, and outreach services to more than 200 military installations or nearby civilian communities located in most all the 50 states, the District of Columbia, United States (U.S.) territories and commonwealths, and over 25 foreign countries including areas considered hazardous duty/danger zones. THIS POSITION IS CONTINGENT UPON CONTRACT AWARD Position may be remote. KBR is seeking a Quality Control Manager (QCM). The QCM shall be responsible for managing all aspects of quality for the contract, including data collection and reporting. The QCM shall ensure that all the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards, and the QCM shall be responsible for ensuring compliance with credentialing and training of all personnel. The QCM should also provide support to ensure effective communication between contractor management, counselors, and Government stakeholders and identify and implement process improvements to ensure the highest standards of quality of operations for counselors.

Requirements

• Bachelor's Degree in a related field
• A minimum of five years’ supervisory experience.
• A minimum of five years’ experience managing operational efficiencies and quality standards (quality control and quality assurance) for projects or programs of a similar complexity and scope.

Nice To Haves

• Two years’ experience working in a mental health field such as social work, psychology, marriage/family therapy, or counseling, and possesses a current license at the independent practice level.
• A certification in quality assurance, six sigma, program management, or another related field.
• Two years’ experience working with DoD organizations and/or military experience.

Responsibilities

• managing all aspects of quality for the contract, including data collection and reporting
• ensure that all the quality assurance programs, metrics, reports, and data are gathered, managed, and reported within contract standards
• ensuring compliance with credentialing and training of all personnel
• provide support to ensure effective communication between contractor management, counselors, and Government stakeholders
• identify and implement process improvements to ensure the highest standards of quality of operations for counselors

Benefits

• KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.
• We support career advancement through professional training and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees