Quality Control Manager – 1st Shift

The Panaro GroupPico Rivera, CA
64d

About The Position

The Quality Control Manager ensures consistent product quality across all facilities by leading inspection protocols, resolving non-conformances, and driving continuous improvement. This role oversees incoming, in-process, and final inspections, manages the QC Hold area, and collaborates cross-functionally to uphold manufacturing standards and customer expectations.

Requirements

  • Strong grasp of quality control principles and inspection tools (e.g., AQL, micrometers)
  • Proficient in defect tracking, dashboards, and ERP/QMS systems
  • Effective leadership, training, and cross-functional collaboration skills
  • Detail-oriented with excellent documentation and time management
  • Strong problem-solving and root cause analysis capabilities
  • Bachelor’s degree in Quality Assurance, Industrial Engineering, Manufacturing, or related field
  • 6–10 years in quality control or manufacturing quality assurance
  • 3+ years in a managerial role overseeing QC inspectors
  • Experience in high-volume corrugated, flexographic, or digital printing environments
  • Skilled in inspection planning, sampling, and non-conformance resolution

Responsibilities

  • Leads inspections at all production stages: incoming, work-in-process, and final release
  • Develops and manages sampling plans and inspection protocols
  • Ensures completeness and accuracy of inspection records
  • Supervises QC staff across shifts and facilities
  • Trains team on inspection methods, defect criteria, and equipment use
  • Oversees calibration of inspection tools and lab instruments
  • Investigates quality holds and defects
  • Leads Material Review Board (MRB) and product disposition
  • Partners with QA and Production on root cause analysis and rework
  • Oversees labeling, traceability, and packaging inspections
  • Ensures batch, lot, and expiration data are accurate and compliant
  • Maintains inspection logs and dashboards
  • Reports defect trends, scrap rates, and acceptance metrics
  • Recommends process improvements based on inspection data
  • Provides technical data for credit reviews and claim validation
  • Supports complaint investigations with inspection records
  • Builds and mentors a high-performing QC team
  • Assesses training needs and supports professional development
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