Quality Control Line Lead

CarvanaLas Vegas, NV
83d

About The Position

The Post Production Lead role is a front-line supervisor role, responsible for directly managing and developing a team of hourly associates in an Inspection Center to regularly achieve production targets. This role is not visa eligible.

Requirements

  • High School Diploma or GED equivalent
  • Experience using computers
  • Must be at least 18 years of age
  • Demonstrated functional expertise in one or more areas pertaining to Carvana's reconditioning process
  • Demonstrated understanding of our current reconditioning processes and lean principles
  • Valid driver's license with a clean driving record (no DUIs and no more than two moving violations in the last 3 years)
  • Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels
  • Requires standing for extended periods of time with frequent stretching, reaching, walking, stooping, pushing, and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance
  • Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment
  • Ability to maintain high volume and high-quality content in a fast-paced environment
  • Ability to effectively delegate tasks to team members
  • Ability to communicate and interact with others effectively in a professional, courteous manner
  • Ability to communicate clearly and concisely, both written and oral
  • Ability to multitask and prioritize effectively
  • Ability to resolve complex issues with guidance from others
  • Ability to work overtime and on weekends
  • Ability to work variable schedule(s) as necessary

Responsibilities

  • Manage the movement of cars into and out of the Inspection Center safely for repairs, while meeting or exceeding set production and quality goals.
  • Meet or exceed inventory production goals on a daily, weekly and monthly basis.
  • Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve.
  • Engage assigned team, provide appropriate coaching, development and performance management; offer feedback and demonstrate desired skills.
  • Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values.
  • Proactively communicate information to team members, providing clear understanding of expectations, performance measures, and goals.
  • Prevent and resolve conflict among team members.
  • Monitor and ensure adherence to systems, policies, procedures, and performance standards.
  • Review and approve identified mechanical and physical defects of incoming inventory.
  • Lead a team of production associates and partner with the Inspection Center General Manager to repair or reject inventory based on estimated cost of repairs and/or the overall quality of the vehicle.
  • Train a team of production associates using Quality Control standards to identify and complete repairs effectively and efficiently the first time, minimizing re-checks and delays in production.
  • Identify and complete repairs effectively and efficiently the first time, to minimize re-work and delays in production.
  • Conscientiously work in ways that decrease the possibility of injury to yourself or other team members in the shop due to spills or other preventable hazardous conditions.
  • Effectively manage multiple associates, including ensuring appropriate employee development and performance management.

Benefits

  • Full-Time Position with a competitive salary
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy, both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country
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