Quality Control Director - Commercial

Caddell Construction • Bentonville, AR

12d

About The Position

Has leadership responsibility for setting expectations and providing guidance to Quality Control Managers at all commercial project locations.
Directs the overall quality direction of the organization and the effectiveness of the quality control program (QCP).
Ensures that company standards, as outlined in the Caddell Quality Control Manual are effectively implemented and provides notification to corporate management of quality problems.
Drive continuous improvement philosophy by ensuring that the QCP is understood, followed, measured and communicated regularly.
Develops KPI (Key Performance Indicator) goals and supporting strategy in aligning improvement targets and organizational objectives.
Leads cross functional teams engaged in identifying and resolving quality issues impacting raw material and product quality, ensuring owner satisfaction.
Ensures adequate corrective measures are implemented in cases of noncompliance.
Oversees the development and implementation of inspection criteria and procedures.
Maintains an attitude conducive to progress through positive change, continuous improvement, and an active contribution to teamwork concepts.
Oversee field quality execution through Quality Managers, Superintendents, Project Managers, and third-party inspectors.
Ensures implementation of the Accountability Plus (A+) program on all commercial projects; with specific attention to quality.
Manage the quality department budget and external testing/inspection contracts.
Direct mock-ups, pre-installation meetings, first-in-place inspections, and progressive quality audits.
Manage the NCR process, root-cause analysis, corrective actions, and lessons learned.
Ensures all project pre-construction plans are of high quality, professionalism and accuracy; as well as timely in submission.
Audits Owner CPAR evaluations and reports to management on areas in need of improvement. Recommends ideas for improvement where applicable.
Ensures all projects are conducting quarterly evaluations with Owner representatives.
Assists with the implementation of Caddell’s Strategic Plan as it applies to quality.
Develop and maintains a supplemental QC Plan for private work.
Monitors technology in the industry and recommend where a new technology could be beneficial to our QCP.
Ensures all Caddell Quality Control employees are up to date on necessary training as required by specifications and Caddell’s QCP. Looks to industry standard for additional training as applicable.
Performs additional assignments per executive management’s direction.

Requirements

• Deep knowledge of building codes, industry standards, and testing/inspection protocols
• Proven ability to lead enterprise-wide programs and influence senior stakeholders
• Strong communication, organizational, and leadership skills
• Proficiency with Procore and Microsoft Office Suite
• Minimum college or technical degree and 15 years total construction management experience.

Nice To Haves

• Professional certifications strongly preferred
• Four-year degree in building science, construction management or engineering and fifteen years’ total construction management experience preferred.
• Advanced degree in Engineering and Business Administration preferred.
• 5–7 years in a senior corporate or divisional quality leadership role preferred

Responsibilities

• Has leadership responsibility for setting expectations and providing guidance to Quality Control Managers at all commercial project locations.
• Directs the overall quality direction of the organization and the effectiveness of the quality control program (QCP).
• Ensures that company standards, as outlined in the Caddell Quality Control Manual are effectively implemented and provides notification to corporate management of quality problems.
• Drive continuous improvement philosophy by ensuring that the QCP is understood, followed, measured and communicated regularly.
• Develops KPI (Key Performance Indicator) goals and supporting strategy in aligning improvement targets and organizational objectives.
• Leads cross functional teams engaged in identifying and resolving quality issues impacting raw material and product quality, ensuring owner satisfaction.
• Ensures adequate corrective measures are implemented in cases of noncompliance.
• Oversees the development and implementation of inspection criteria and procedures.
• Maintains an attitude conducive to progress through positive change, continuous improvement, and an active contribution to teamwork concepts.
• Oversee field quality execution through Quality Managers, Superintendents, Project Managers, and third-party inspectors.
• Ensures implementation of the Accountability Plus (A+) program on all commercial projects; with specific attention to quality.
• Manage the quality department budget and external testing/inspection contracts.
• Direct mock-ups, pre-installation meetings, first-in-place inspections, and progressive quality audits.
• Manage the NCR process, root-cause analysis, corrective actions, and lessons learned.
• Ensures all project pre-construction plans are of high quality, professionalism and accuracy; as well as timely in submission.
• Audits Owner CPAR evaluations and reports to management on areas in need of improvement. Recommends ideas for improvement where applicable.
• Ensures all projects are conducting quarterly evaluations with Owner representatives.
• Assists with the implementation of Caddell’s Strategic Plan as it applies to quality.
• Develop and maintains a supplemental QC Plan for private work.
• Monitors technology in the industry and recommend where a new technology could be beneficial to our QCP.
• Ensures all Caddell Quality Control employees are up to date on necessary training as required by specifications and Caddell’s QCP. Looks to industry standard for additional training as applicable.
• Performs additional assignments per executive management’s direction.

Benefits

• Paid vacations
• company paid holidays
• company joint funding of medical, dental, and vision insurance, life and disability plans to full-time employees
• 401k
• gym membership reimbursement
• use of company condominiums

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree