Quality Control Clerk - Amtrak

Aramark•Boston, MA

4d•$23 - $23

About The Position

The QC/WIMS Clerk is responsible for processing accurate and timely transactions and conducting Quality Assurance of inbound/outbound product orders, including Train Provisioning Solution (TPS) services where applicable, while delivering excellent customer service to internal and external Amtrak customers and client partners. COMPENSATION: The hourly rate for this position ranges from $23.00 to $23.00, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.

Requirements

Possess excellent verbal and written communication skills, including the ability to communicate professionally in person, by phone and through email.
Must be able to work in a fast-paced environment while interacting with staff at all levels, and remaining positive, proactive and resourceful.
Demonstrates initiative and the ability to work efficiently and independently.
Basic computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud based systems.
Able to read and understand various reports and take appropriate action.
Must possess a high level of accuracy, attention to detail and is well organized.
An understanding of inventory flow and accountability.
Work well and collaboratively as part of a team, with a high level of professionalism and confidentiality

Responsibilities

Enter data and process transactions in Warehouse Inventory Management System (WIMS) database.
Conduct Quality Assurance (QA) verification audits for both inbound and outbound orders, in the commissary (including cooler/freezer), at the Amtrak railyard/train platform, and on board Amtrak trains, effectively communicate and help resolve all discrepancies identified.
Ensure that the QA Process VPS Tools and Business Process SOPs are in compliance; communicate any deviations immediately to management.
Assist with problem solving, determining root causes to transactional issues and developing appropriate sustainable solutions.
May be asked to assist with Centralized Purchasing process as well as executing Warehouse to Warehouse Transfers.
Maintain files at the location, answer internal and external calls, use electronic equipment such as scanners, tablets, computers, printers, copiers, etc.
Participate in End of Month (EOM) inventory process and periodic cycle counts as required.
Utilize various reports (such as Negative Usage) to identify trends and areas for transactional process improvement.
Prepare communication materials for management and for the hourly staff including, but not limited to: bulletin boards, schedules, memos, etc.