Quality Control Clerk I- 3rd Shift with a 10% Shift Differential in Pay

Farmers Insurance Careers•East Grand Rapids, MI

2d•Onsite

About The Position

We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together! Workplace: On-site ( #LI-Onsite) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.Job SummaryThis position performs quality control functions for the Document Services and Logistics (DS&L) division. The role works in a fast-paced production environment that supports the printing and mailing of documents. This position partners with other internal departments to ensure that all quality standards and USPS regulations are met and proper records documentation is maintained. Performs work with supervision.

Requirements

Some industry experience required.
Possesses strong technical aptitude.
Basic to intermediate skills in MS Excel required.
Strong verbal communication and listening skills.
Demonstrated time management and priority setting skills.
High School Diploma or equivalent required.

Nice To Haves

Basic skills in MS Word, MS PowerPoint and internal systems preferred.

Responsibilities

Performs control functions, including job balancing, job and packet-level tracking, overseeing exception processes, preparing outgoing mail for induction to USPS postal system, data entry work, monitoring and reporting on production quality issues, and preparing internal reports for management.
Ensures all proof of processing documentation is accurately competed and organized to be saved as a business record.
Assists with processing mail manually or through a tabletop inserting machine.
Performs other duties as assigned.

Benefits

Farmers offers a competitive salary commensurate with experience, qualifications and location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance