To review, analyze, and report on Navy Federal's quality, service, and controls, to improve operational efficiency and effectiveness, mitigate risk and remediate operational and regulatory vulnerabilities. Conduct quality control reviews of documentation, processes and/or system to ensure compliance federal and state regulatory requirements, industry standards, and Navy Federal operating procedures. Monitor corrective action target dates to ensure prompt remediation and control implementation to comply with regulatory government agencies requirements. Maintain and update quality control procedural manuals, job aides, and tools. Level II: Moderately complex/varied review and analysis with moderately complex scope and impact. Mentor/train level I’s and participate in projects. Primary focus is recurring quality control audits as well as adhoc reviews and internal audit preparation.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees