Quality Control Analyst (Hybrid) - Physicians Billing Service

Washington University in St. Louis • St. Louis, MO

2d • $23 - $36 • Hybrid

About The Position

Position is responsible for ensuring effective and efficient workflow processes for the PBS AR Management Team. This will entail auditing staff performance, creating and maintaining written guidelines, and assisting with onboarding of new hires with workflow training.

Requirements

• Bachelor's degree
• Relevant Experience (2 Years)

Nice To Haves

• Accounting
• Analytical Thinking
• Communication
• Detail-Oriented
• Health Administration
• Interpersonal Communication
• Patient Services
• Registration Management
• Teamwork

Responsibilities

• Provides monthly review of workflow for all PBS AR Management team areas to ensure the highest level of quality and accuracy among staff.
• Creates and/or updates written guidelines, policies, procedures, and workflow documentation as needed.
• Monitors accuracy of AR staff work performance and takes action to assure compliance with written guidelines.
• Provides management with support and feedback on the accomplishment of goals and opportunities for improvement of individual team members.
• Collaborates with management team on appropriateness of benchmarks for quality and efficiency and suggests updates to quality and accuracy metrics as warranted.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level