Quality & Continuous Improvement Specialist
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About The Position
The Quality & CI Manager will provide leadership and support for ongoing maintenance and compliance to RR Donnelley Quality Management System (QMS) requirements, regulatory requirements, metrics performance and continual improvement. This position will provide methodological support to the sites (RRD and outsourcing) which work with North American Packaging, in matters related to quality, CI, regulatory requirements, confidentiality and other services. The Quality & CI Manager will lead the quality resolution process for platform accounts or key strategic clients (SCAR Process: Containment actions, root cause analysis, CAPA and effectiveness verification). The Quality & CI Manager will also conduct assessments to identify opportunities, coordinate corrective & preventive actions implementation, develop the local team and support the problem solving process.
