Quality Compliance Officer

Washington Metropolitan Area Transit Authority • College Park, MD

447d

About The Position

The Quality Compliance Officer at WMATA is responsible for auditing, testing, diagnosing, and recommending solutions to operational issues across various activities. This role emphasizes the identification of training needs and the performance of systems, facilities, and equipment. The officer will assist in developing and implementing quality programs in maintenance, procurement, and engineering branches, while also monitoring contractor compliance with quality plans in major projects to ensure operational effectiveness and safety.

Requirements

• Bachelor of Science Degree in Quality, Engineering, Business Administration, Information Systems and Data Analytics, or a related field.
• Four (4) years of progressive responsibility and experience in quality and quality audit in a manufacturing or industrial environment.
• In lieu of a Bachelor's degree, an Associate's Degree in a related field and two (2) years of relevant experience will be considered.

Nice To Haves

• International Organization for Standardization (ISO) 9001 Lead Auditor Certification or equivalent certification such as Certified Quality Auditor Certification (CQA) within 2 years of hire.

Responsibilities

• Audit, test, diagnose, and analyze operational activities to identify problems and recommend solutions.
• Review and interpret complex documents such as engineering documents, drawings, and policies to ensure compliance with quality procedures and regulatory requirements.
• Observe, measure, and document the performance of equipment, systems, and personnel to ensure adherence to established standards and safety requirements.
• Provide guidance in the development of Quality Control (QC) and Quality Assurance (QA) programs for CMOR.
• Conduct quality audits and investigations of parts, materials, and processes for compliance with quality and safety standards.
• Utilize complex testing equipment to determine the quality of work performed and report findings.
• Recommend modifications to maintenance procedures and work methods to improve efficiency and safety.

Benefits

• Equal opportunity employer with consideration for all qualified applicants.

What This Job Offers

• Job Type: Full-time
• Industry: Transit and Ground Passenger Transportation
• Education Level: Associate degree