Quality Auditor Supervisor - 1st Shift

GXO Logistics Inc.•Council Bluffs, IA

52d

About The Position

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. The Quality Auditor Supervisor is responsible for overseeing and conducting internal audits to ensure compliance with quality standards, processes, and procedures. This role may involve leading a team of auditors, supporting the development audit schedules, analyzing audit findings, reporting out results, reviewing and approving corrective actions to improve processes.

Requirements

Proven experience in quality auditing and supervision
Strong knowledge of quality management systems
High degree of computer literacy with Google tools (e.g. Docs, Sheets, Slides)
Ability to mentor and coach employees
Exceptional attention to detail and organizational details
Excellent leadership and communication skills
Exceptional listening, communication, and presentation skills.
Able to work well with people at all levels of the organization.
Able to work independently and as part of a diverse team of trainers & auditors
Strong analytical and problem-solving skills
Ability to read standard operating procedures and conduct hands on training of employees as needed
2 years of relevant work experience
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

Nice To Haves

Bachelor's degree in Logistics or a related field
2 years of managerial/supervisory experience
Bilingual English/Spanish
Experience in an AS9100 or ISO environment
Third-Party Logistics (3PL) experience
Experience with Warehouse Management Systems (WMS); material handling equipment and storage medium, distribution and inventory management; ERP systems, LEAN warehousing, ISO, QMS and meeting facilitation
Ability to generate quality metrics and reports

Responsibilities

Team Leadership: Supervise, train, and mentor a team of quality auditors.
Audit Planning: Develop and execute audit schedules based on processes, requests, and needs of both internal and external customers
Audit Execution: Conduct thorough audits of processes, systems, and documentation to identify non-conformities and areas for improvement.
Data Analysis: Analyze audit findings, identify root causes of issues, and prepare detailed audit reports.
Corrective Actions: Review action items developed by sites and approve/reject as needed and follow up to ensure compliance to corrective actions
Documentation: Maintain accurate and complete audit records, reports, and documentation.
Compliance: Ensure adherence to company standards, and internal quality policies.
Communication: Communicate audit findings and recommendations to management and stakeholders.
Process Improvement: Identify and recommend process improvements to enhance efficiency and quality.

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