Quality Assurance Technician - Maintenance (Campbell Crossing)

WinnCompanies

5d•Onsite

About The Position

WinnCompanies is searching for Quality Assurance Technician – Maintenance to join our team at Fort Campbell, KY. Responsible for verifying the quality of work completed internally and through subcontractors in the service department and COM department. Additionally, please note that this position is located at a federal facility. In accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access the federal facility.

Requirements

High school diploma or GED equivalent required
3-5 years facilities or maintenance experience required.
Must have demonstrated skills or experience in general maintenance or construction.
Must have a competency in multiple trades such as Carpentry, painting, plumbing, electrical, HVAC or appliance. Certifications preferred.
Certification/Licensure: Every employee must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Proficiency with mobile devices and platforms and Microsoft Office is required. YARDI or other similar industry software is preferred.

Responsibilities

Inspects and verifies subcontracted and in-house work for on-time completion and quality
Inspects the quality of repairs such as plumbing, electrical, appliance, carpentry, vinyl tile, flooring repairs and landscaping.
Coordinates with subcontractors to inspect completed work
Maintains a close and highly responsive relationship to the day-to-day activities of the technicians, subcontractors, and residential service coordinators.
Monitors WO after COM and other service reports for trends.
May be requested to assist with determination and assessment of resident-caused damages.
May be responsible for receiving purchase orders (POs) and close Work Orders (WOs).
May be responsible for quality and subcontractor verification on Change of Occupancy Maintenance (COMs).
May produces Quality Control Reports based on random sampling and inspection of services.
May research customer complaints and surveys for resolution and trending.
May be asked to perform basic maintenance of property. Duties include, but are not limited to cleaning, painting, interior/exterior decorating and maintenance, lawn maintenance, debris removal, plumbing, electrical work, smoke detector maintenance, repair or replacement of lights, roof repairs, heating/air systems maintenance, appliance repairs, etc.
May serve as a General Maintenance Technician as demands require.
Performs other duties as assigned.

Benefits

Regular full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com