Quality Assurance/Standards Specialist - Caswell Developmental Center

State of North CarolinaLenoir, NC
1d$60,881 - $106,544Onsite

About The Position

The primary purpose of this position is to review and track safety events involving residents in the facility. The Risk Specialist reviews and tracks Event Reports and Intensive Reviews, ensuring appropriate follow-up, review, and closure of safety events in the patient safety data system (RL6) and the Electronic Health Record (EHR). The Risk Specialist prepares reports for the Event Review Committee and makes recommendations to the Director of Quality Improvement regarding the need for Root Cause Analyses. This role also coordinates and operates the video camera surveillance program and supports consistent implementation of policies by providing interpretation, feedback, and staff guidance. Additionally, the Risk Specialist conducts record and EHR audits, completes other audits assigned by the Director of QI, and consults with management regarding active treatment across the facility.

Requirements

  • Master's degree in psychology, social work, education, health, business administration or related human service field from an appropriately accredited institution and two years of experience in professional level treatment programming for the applicable client population; or
  • Bachelor's degree in one of the fields listed above from an appropriately accredited institution and three years of experience as indicated above; or
  • an equivalent combination of education and experience.

Nice To Haves

  • Demonstrates general knowledge of quality improvement program practices and the planning and development of assessment tools to mitigate safety events.
  • Provides training on safety events and the operation of the Safety Database/RL6, offering professional consultation to staff.
  • Operates video surveillance systems, accurately interprets findings, and maintains strict confidentiality.
  • Exercises sound judgment and discretion when interpreting and applying quality standards, policies, and procedures.
  • Communicates effectively with professional and administrative personnel to assess problems and coordinate resolutions.

Responsibilities

  • Review and track safety events involving residents in the facility.
  • Review and track Event Reports and Intensive Reviews, ensuring appropriate follow-up, review, and closure of safety events in the patient safety data system (RL6) and the Electronic Health Record (EHR).
  • Prepare reports for the Event Review Committee and makes recommendations to the Director of Quality Improvement regarding the need for Root Cause Analyses.
  • Coordinate and operate the video camera surveillance program and supports consistent implementation of policies by providing interpretation, feedback, and staff guidance.
  • Conduct record and EHR audits, completes other audits assigned by the Director of QI, and consults with management regarding active treatment across the facility.

Benefits

  • Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.
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