About the position
The Quality Assurance Specialist is responsible for the Quality Assurance Program for the Behavioral Health Urgent Care Centers. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County, other outside agencies, and internal standards and policies. The Quality Assurance Specialist manages all charts with deficiencies by processing them to the appropriate department for correction. The position is also responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data. Full coordination and development of CQI presentations and information gathering to execute presentations as needed. Activities performed can be time sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. This position has responsibility for gathering and analyzing agency data and assisting in the agency's quality control, quality assurance, and quality improvement efforts. In addition, the Quality Assurance Specialist's duties will include but are not limited to ensuring that the chart order is maintained, data collection into the L.A. County data collection sites is maintained and other quality improvement tasks as assigned.
Responsibilities
- Responsible for the Quality Assurance Program for the Behavioral Health Urgent Care Centers.
- Auditing documentation to reconcile with billing.
- Overseeing documentation of services by staff to assure conformity with Medi-Cal, Los Angeles County, and internal standards.
- Managing charts with deficiencies and processing them for correction.
- Ensuring discharged charts are closed in the correct order and completed.
- Overseeing the Continuous Quality Assurance program and medical records.
- Recording all CQI data and developing CQI presentations.
- Gathering and analyzing agency data for quality control and improvement efforts.
Requirements
- Bachelor's degree in Quality Improvement/Quality Assurance, human services, psychology, or related social science field, or LVN license.
- Two (2) years of experience in the mental health field or a QA position required, preferably in in-patient setting.
- Two (2) years of experience in QA/TQM preferred.
- One (1) year experience in LACDMH clinical documentation preferred.
- Valid California Driver's License.
Benefits
- Competitive Compensation: Offering a salary that matches your skills and experience.
- Generous Time Off: Enjoy ample vacation and holiday pay.
- Comprehensive Benefits Package: Employer-paid medical, dental, and vision coverage.
- Additional voluntary benefits to support your lifestyle.
- Professional Growth Opportunities: On-the-job training with access to paid CEU opportunities.
- Career development programs designed to help you grow.
- Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).
- Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication.
