Quality Assurance Specialist

Deutsche Post DHL Group • Carlisle, PA

453d

About The Position

The Quality Assurance Specialist plays a crucial role in ensuring the quality and compliance of products and services at the site level. This position involves supporting quality assurance activities, maintaining quality systems, and acting as a liaison for quality-related issues. The specialist will work closely with various stakeholders to implement effective solutions that meet customer expectations and regulatory requirements.

Requirements

• Bachelor's degree in a related field or 5-7 years of relevant work experience.
• Certification related to quality control (RAC, Six-Sigma, etc.) is preferred.
• Project management and logistics industry experience is preferred.

Responsibilities

• Support the planning and coordination of quality assurance activities at the site level.
• Act as a quality assurance customer contact for the site.
• Assist with the maintenance and continuous improvement of the overall quality system.
• Support ISO registration and other compliance activities.
• Analyze information and product specifications for regulatory compliance.
• Provide support during regulatory, customer, and third-party audits.
• Track, monitor, and report quality assurance metrics for the site.
• Monitor training and development of site associates for compliance.
• Partner with QA management to develop and maintain management reports.
• Read and interpret technical documents and regulations.
• Ensure customer service and business standards are met daily.
• Plan and conduct inspection processes on a daily basis.

Benefits

• Competitive wages
• Excellent affordable insurance benefits (health, dental, vision, and life)
• 401K plan
• Paid vacation and holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree