Quality Assurance Specialist- CAMPUS DINING - University of HOUSTON

Compass Group•Houston, TX

4d•$62,000 - $65,000•Onsite

About The Position

Chartwells Higher Education is hiring a Quality Assurance Specialist at the University of Houston. In this key leadership role, you will be responsible for ensuring a safe, compliant, and well‑regulated campus dining environment by managing safety, health, and risk‑management programs while aligning with federal, state, and UH System policies.

Requirements

Food and/or safety experience is preferred.
Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
Supervisory, leadership, management and coaching skills are preferred.
Excellent problem solving, creativity, and training skills.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
Bachelor's degree in food service, safety, nutrition or related field is preferred.

Responsibilities

Responsible for providing QA training for salaried and hourly associates on a regular basis
Train all associates on QA policies and procedures, and maintain accurate records
Verify that the campus dining QA system is effective and make changes as vital
Connect with client, management and campus dining managers and chefs on all Quality Assurance issues
Perform Quality Assurance and Sanitation Audits on a daily and weekly basis
Provide written feedback to managers & chefs regarding non-compliant observations after inspections are completed
Resolve immediate violations, and develop SOP’s to reduce/eliminate future occurrences
Report all QA, food safety and occupational safety issues that are identified at the time of daily and routine account inspections/audits to leadership
Initiate and conduct all internal BOH inspections and audits
Participate in all external audits with third parties
Work with Compass Group and Clients’ procurement teams to ensure effective methods (i.e.- purchasing, receiving, holding, transport, etc.) are in in place
Complete corrective action plans that include preventative measures are implemented
Work with Managers and Chefs to ensure all corrective /preventative actions are effective and sustained
Continually verify proficiency of associates and recommend disciplinary action as appropriate
Produce quarterly QA Dashboard detailing trends and compliance to report out in client reviews (monthly and quarterly)
Responsible for occupational safety program logs and safety board program
Responsible for all Compass Group safety program policies and standards including completion of QSI and MFSI at 100%