Quality Assurance Specialist

Honeycomb Company of AmericaSarasota, FL
13d

About The Position

The Quality Assurance Specialist is a highly organized, proactive role supporting the Quality Assurance Department and company-wide manufacturing and process improvement initiatives. This position plays a central role in identifying issues, leading investigations, and driving sustainable improvements through the application of Lean and Six Sigma principles. Success in this role requires strong communication, analytical problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate is collaborative, inquisitive, and passionate about quality excellence.

Requirements

  • Strong analytical and problem-solving skills with a proactive improvement mindset.
  • Excellent verbal, written, and interpersonal communication skills across all organizational levels.
  • Strong organizational skills, attention to detail, and ability to manage multiple priorities.
  • Proficiency with ERP systems and standard business software (Microsoft Office, Adobe Acrobat).
  • Customer-focused with a strong sense of urgency and accountability.
  • Experience in a manufacturing environment with exposure to Quality Management Systems.
  • Working knowledge of Lean, Six Sigma, and structured problem-solving methodologies.
  • Proficiency with databases, project management tools, spreadsheets, and word processing software.
  • High school diploma or GED required

Nice To Haves

  • Formal Lean or Six Sigma training preferred (Green Belt or Black Belt a plus).
  • Associate's degree preferred.

Responsibilities

  • Manage the company corrective action system and lead Root Cause and Corrective Action (RCCA) investigations.
  • Investigate and resolve customer complaints, external audit findings (AS9100, Nadcap), and internal nonconformances.
  • Identify systemic issues through data collection, analysis, and trend review.
  • Track corrective action status, verify effectiveness, and maintain KPIs and status reports.
  • Lead continuous improvement projects to enhance business and manufacturing processes, ensuring sustainability and measurable results.
  • Collaborate cross-functionally to ensure stakeholder engagement and timely implementation of improvements.
  • Apply Lean, Six Sigma, and structured problem-solving methodologies (e.g., RCA, 8D, DMAIC, PDCA, Kaizen).
  • Oversee FMEAs and support development of Manufacturing Control Plans by identifying risks, failure modes, and critical process characteristics.
  • Support visual management systems (e.g., SQDC boards) and manufacturing flow optimization initiatives.
  • Quantify and communicate performance improvements using KPIs and data analysis.
  • Facilitate meetings and ensure action items are tracked and completed on time.
  • Support training on RCCA and Lean principles.
  • Assist with Cost of Quality analyses and Change Control Board (CCB) activities.
  • Support other Quality functions, including internal audits.
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