Quality Assurance Specialist

Walker-Miller Energy • Atlanta, GA

2d • Onsite

About The Position

Walker-Miller Energy Services is a 26-year-old Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that assist electric and gas utilities meet mandated energy savings goals.
Our experience driven philosophy of clean energy as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.
Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.
B - Boldly Go
E – Embrace Equity
H - Humble Confidence
I - Inclusive Stewardship
V - Value Reputation
E - Extraordinary Experience
The Quality Assurance Field Specialist conducts field inspections and testing to verify compliance with applicable standards, engineering specifications, and customer and program requirements for in-progress and completed projects.

Requirements

• High school diploma or equivalent.
• Previous customer service experience.
• Excellent written and verbal communication skills.
• Ability to manage a wide variety of work and perform effectively in a fast-paced environment.
• Ability to organize, prioritize, and manage a daily work schedule with minimal supervision.
• Strong data entry skills, including entering and maintaining information in tracking systems and databases.
• Ability to analyze and interpret data and apply sound judgments to solve practical problems.
• Reliable transportation.
• Valid driver’s license and reliable transportation required.

Nice To Haves

• Associates degree preferred; bachelor’s degree desired.
• Lighting and/or HVAC experience is a strong plus.
• Four (4) or more years of experience directly related to the duties and responsibilities described.

Responsibilities

• Embrace and operate within the core values.
• Perform on-site energy assessments for small to mid-size commercial customers; collaborate with business/building owners, developers, architects, engineers, and contractors to support quality verification for energy-efficiency projects (in progress and completed) across conservation programs.
• Gather thorough, accurate field information and input findings into the designated program software; evaluate major sources of facility energy use, with emphasis on lighting systems and HVAC equipment.
• Serve as a point of contact for contractors and business owners by addressing energy-efficiency questions and identifying additional opportunities to reduce energy consumption.
• Document and deliver visit recaps that summarize findings and recommended measures; submit weekly activity updates and monitor progress toward program objectives and quality indicators.
• Support continuous improvement of program approach, including shaping features and services; assist with rollout of marketing and outreach efforts to drive participation.
• Plan and coordinate QA/QC work (e.g., field inspections) and communicate results, nonconformances, and discrepancies to the project team; elevate concerns when needed.
• Ensure work meets customer specifications, engineering requirements, and company quality standards.
• Demonstrate expertise in identifying, controlling, and dispositioning suspect or counterfeit materials.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees