The Quality Assurance Specialist is responsible for managing and documenting events / discrepancies associated with either product or process as well as managing / writing any investigations that may be a result of those event; processing and investigating customer / consumer product complaints; preparing annual product reviews; and, tracking and trending and follow-up of the CAPA program. Position Summary This position is 100% on-site at the St. Petersburg site. Shift: Rotating 2-2-3 schedule from 7 pm - 7 am St. Petersburg is our primary soft gel development and manufacturing facility in North America with capacity of 18 billion capsules per year. Within the Catalent network, we offer a broad range of integrated formulation and analytical services to solve difficult development and manufacturing challenges. The Quality Assurance Specialist interacts directly with manufacturing personnel and is responsible for maintaining a high-quality environment within the manufacturing area by overseeing and ensuring compliance with current Good Manufacturing Practices and Standard Operating Procedures through the periodic inspections and monitoring of process controls in all applicable areas of the manufacturing operation.