Quality Assurance Specialist

Rise Baking Company, LLC•Lancaster, NY

13h•$62,000 - $65,000

About The Position

Develop, implement, and manage all quality-related documentation and training for the facility. Support Quality Assurance department with focus on received, in-process, and finished product quality.

Requirements

Minimum 2-year post-secondary education in a technical field or quality-related program or equivalent work experience; bachelor’s degree in a scientific field preferred
Prior quality assurance and document control experience preferred
Knowledge and experience in general food safety and quality programs; prior GFSI audit and FDA experience desired
HACCP certification required; PCQI certification preferred
Proficient with Microsoft Office Suite
Strong verbal and written communication skills; technical writing experience desired
Strong organizational skills with attention to detail, completeness, and accuracy
Strong analytical and problem-solving skills with the ability to collect data, establish facts, and draw valid conclusions
Self-motivated, quality driven, and capable of working independently with minimal supervision in a fast-paced environment

Responsibilities

Participate in facility investigations to identify root cause of non-conforming material; maintain non-conforming material log and update as non-conforming material is held or released
Assist with supplier incident program
Conduct finished product sampling to aid in resolution of quality holds
Monitor and update holds in GP/Navision as needed
Complete/verify GP/Navision transactions daily
Participate in cycle counts and inventory audits as needed
Work closely with QA Manager/Supervisor and QA Systems Coordinator to investigate and resolve customer complaints
Monitor and perform checkweigher LCL/UCL calculation and set up
Review and track retained samples and/or 24-hour bake data daily
Conduct line clearances and pre-op inspections as needed
Oversee label review process, i.e., new and updated labels, ensuring correct use in production
Monitor and track labeling process on production floor; troubleshoot labeling issues as they arise
Serve as QA department’s Alchemy Systems expert using creator to develop training, OPLs, etc.
Assist with preparing, documenting, and sending microbiological samples to third-party lab as needed
Partner with QA Systems Coordinator in ongoing certification process for plant GFSI, Gluten-Free, RSPO standards and others
Participate in all customer and GFSI audits as documentation subject-matter expert
Participate in facility internal audits
Assist with maintenance and audits of plant’s Kosher program
Complete new product specifications and line trials as needed
Create and manage all quality documents; update as needed
Assist with maintenance and audits of document control process
Review, file, and maintain all production documents
Update and maintain receiving documents including allergen matrix, kosher log, and receiving database to ensure current and correct information is available
Act as customer liaison for documentation: complete customer documents and forms as needed; provide customers with required documents, statistical reports, and certificates as requested
Manage incoming COAs; create and provide COAs to customers as requested
Work with plant teams to resolve documentation issues; conduct training as needed
Serve as backup within the QA department
Support food safety program, quality standards, and legality of manufactured products
Perform other job-related duties as assigned