Quality Assurance / Production Manager

VersaDeskLos Angeles, CA
11hOnsite

About The Position

Versa Desk is a forward-thinking manufacturer dedicated to delivering high-quality, ergonomic desk solutions. We blend advanced materials, precision assembly, and a culture of continuous improvement to create products our customers love. Join a hands-on team where your expertise directly impacts efficiency, quality, and product success on the floor. We are seeking an experienced Quality Assurance / Production Manager to lead manufacturing floor operations. This role blends hands-on leadership with developing and enforcing quality standards, SOPs, and continuous improvement initiatives. You’ll work closely with production teams to streamline processes, reduce waste, improve product quality, and ensure on-time delivery. We’re looking for someone who takes ownership, leads by example, and inspires the team to take pride in high-quality work.

Requirements

  • 10+ years of experience in Quality Assurance and Production Management within a manufacturing environment
  • Bachelor’s degree in Engineering, Manufacturing, Quality, or a related field (or equivalent hands-on experience)
  • Proven success building and implementing SOPs, work instructions, and structured quality systems on the production floor
  • Strong command of core quality tools and methodologies including APQP, FMEA, 8D, CAPA, SPC, MSA, and root cause analysis
  • Demonstrated experience driving Lean manufacturing initiatives (Kaizen, Kanban, SMED, VSM, OEE) with measurable operational improvements
  • Track record of improving key manufacturing metrics such as yield, scrap rate, cycle time, DPPM, and on-time delivery
  • Ability to interpret engineering drawings, BOMs, process routing, and technical specifications with confidence
  • Hands-on leadership style with proven experience mentoring supervisors, technicians, and production teams
  • Experience preparing for and maintaining compliance with ISO 9001, IATF 16949, or similar quality standards
  • Proficiency with ERP/MRP systems, MES, SPC software, and Microsoft Office tools.

Nice To Haves

  • Certifications such as CQE, CQA, or Six Sigma are a plus.

Responsibilities

  • Develop, document, and implement clear SOPs and work instructions across all assembly and production processes.
  • Lead floor-level quality assurance activities, including in-process inspections, root cause analysis, corrective actions, and continuous improvement initiatives.
  • Establish and monitor key performance metrics (DPPM, yield, scrap rate, cycle time, OEE) and drive measurable improvements.
  • Partner with Production, Engineering, and Supply Chain to streamline workflows, improve throughput, and reduce waste.
  • Oversee deviation investigations, non-conformances, and change control processes to maintain product integrity.
  • Implement and manage structured problem-solving systems such as 8D, CAPA, and preventive action programs.
  • Lead Gemba walks and provides hands-on coaching to supervisors and operators to ensure standards are followed consistently.
  • Support new product introductions (NPIs) with process validation, risk assessments, and pilot builds.
  • Ensure compliance with ISO, IATF, and internal quality standards; maintain audit readiness at all times.
  • Develop and deliver training programs to strengthen floor capability and accountability.
  • Promote and enforce a safe work environment, including adherence to SOPs and safety protocols.
  • Mentor and develop supervisors and technicians to build a high-performing production team.

Benefits

  • Competitive salary and performance-based bonuses
  • Medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and holidays
  • Opportunity to shape quality culture and continuous improvement initiatives
  • Collaborative, hands-on work environment
  • Career growth and leadership development
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