Quality Assurance & Parcel Service Rep

Quad-C ManagementChalfont, PA
88d

About The Position

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best— for ourselves and our clients. At our core, we're a company that believes we can always create a better way. Quad, Chalfont, PA is looking for a Quality Service Representative.

Requirements

  • Ability to move trays and/or cartons up to 45 lbs.
  • Ability to visually and physically inspect and test product functionality.
  • Ability to sit, stand and or walk for 12 hours, 4-6 days per week with overtime as production requires.
  • Ability to communicate with others and give directions.
  • Ability to use a pallet jack, tape gun, scissors, utility knife, trimmer, water stick, ruler, letter opener, glue stick, Postal Template, Micrometer and Densitometer.
  • Ability to use a computer and copier.

Responsibilities

  • Responsible for verifying printed and/or finished product in accordance with customer requirements, Quad/Graphics specifications, general Mail specifications and job instruction as required.
  • Support quality practices in the printing and finishing product.
  • Process and ship Customer samples as required, following written procedures and completing Data entry and paperwork.
  • Relay Quality concerns with Press/Finishing Operator, Supervisors, Management and Customer Service Representative as warranted.
  • Maintain Quality Control records in support of both Press and Finishing production.
  • Assist Manufacturing during the production of samples as requested or required.
  • Spot check samples to ensure timely awareness of questionable product concerns.
  • Complete sample paperwork and data entry in accordance with department practices and procedures.
  • Manually go through the Customer sample, put into bundles and label bundles as required.
  • Pack bundles into carton, produce a shipping label and send samples as required.
  • Visually check the printed Roll sheet against the Digital Blue Line for copy, ID's, layout and the color as required.
  • Randomly check live production or QC Documents as being produced in accordance with customer requirement, Quad/Graphics specifications, general Mail specification and the job instruction as required.
  • Ensure the special instruction on the Finishing Ticket are being followed and elevate any concerns of the product or requirements to the Press Operator, Supervisor, Management and Customer Service Representative as needed.
  • Remove full cartons of QC Documents from the Finishing presses, place on skid/pallets, record information and have the full pallet placed into storage as outlined in procedures.
  • Remove full cartons of Roll pulls from the table, place on skid/pallet, record information and have the full pallet placed into storage as outlined in procedures.

Benefits

  • 401(k)
  • Holidays
  • Vacations
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