Quality Assurance Manager - Environmental Lab Testing

Eurofins • Lancaster, PA

4h

About The Position

The Quality Assurance Manager oversees the laboratory, to ensure compliance with company policies and procedures, implementation of a robust and effective Quality System, and employment of continuous improvement activities. This includes identifying or developing quality management tools, assessing risks and leading root cause investigations, evaluating company-wide trends for weaknesses and opportunities to advance the company’s leadership position in the environmental industry, and training quality staff in the implementation of Quality Systems, techniques, and tools.
Quality Assurance Manager responsibilities include, but are not limited to, the following:
Ensure adherence to highest quality and efficiency standards in laboratory operations
Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
Lead interventions in laboratories with inadequate Quality Systems or management
Review the laboratory monthly reports to stay current with laboratory issues and achievements
Review audit responses for the laboratory, as needed
Compile Quality System metrics to monitor the status and performance of the laboratory
Monitor laboratory certification activities to ensure no major losses of certifications
Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
Perform internal investigations of suspected data integrity related and/or ethics violation issues
Provide review and comments on state, client, TNI, and federal agency programs and requirements, including ISO/IEC 17025.
Monitor regulatory and accreditation activities for business opportunities and threats
Research Quality Systems information and stay abreast of new practices to maintain knowledge and provide guidance
Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company
Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratory
Develop and participate in the Quality Management Training for new and prospective quality management staff
Coordinate quality assurance and technical training courses, as applicable
Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
Attend meetings to stay current with industry trends and QA programs
Participate in the Laboratory Information Management System (LIMS) oversight and standardization
Assist with internal Quality Systems Audits as needed
Perform additional duties as assigned
Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with additional time as needed.

Requirements

• 5+ years of Quality Assurance experience in an Environmental Laboratory setting
• 2+ years of leadership experience in a laboratory setting
• Strong leadership, initiative, and team building skills
• Knowledge of environmental laboratory accreditation requirements
• Quality Assurance and Quality Control principles
• Statistics and the fundamental application in an environmental laboratory
• Root cause analysis and corrective action principles
• Change management techniques and group dynamics
• Knowledge of environmental chemistry, regulatory methods and accreditation requirements, and instrumental techniques
• Experience with laboratory operations
• Strong analytical, logical, and negotiating skills
• Strong interpersonal skills and leadership abilities
• Ability to handle multiple priorities
• Strong computer, scientific, and organizational skills
• Excellent communication (oral and written) skills and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
• BS degree in a science, combination of QA experience and knowledge of the environmental testing industry may substitute for a degree.
• Minimum 5-10 years of laboratory experience, and 5 years QA experience.
• Advanced degree may substitute for experience.
• Authorization to work in the United States indefinitely without restriction or sponsorship
• Professional working proficiency in English is required, including the ability to read, write, and speak in English.

Nice To Haves

• Experience with data visualization tools, such as Power BI and/or Tableau is preferred

Responsibilities

• Ensure adherence to highest quality and efficiency standards in laboratory operations
• Lead team, schedule, and train employees; ensure coverage and performance; foster morale and teamwork
• Lead interventions in laboratories with inadequate Quality Systems or management
• Review the laboratory monthly reports to stay current with laboratory issues and achievements
• Review audit responses for the laboratory, as needed
• Compile Quality System metrics to monitor the status and performance of the laboratory
• Monitor laboratory certification activities to ensure no major losses of certifications
• Investigate issues raised by clients, QA, sales, and other departments to find root cause, implement corrective action, and document proper response
• Perform internal investigations of suspected data integrity related and/or ethics violation issues
• Provide review and comments on state, client, TNI, and federal agency programs and requirements, including ISO/IEC 17025.
• Monitor regulatory and accreditation activities for business opportunities and threats
• Research Quality Systems information and stay abreast of new practices to maintain knowledge and provide guidance
• Participate in environmental industry committees or organizations to contribute to industry-wide initiatives that can impact the company
• Identify and/or develop model Quality System tools, policies, and procedures, and make these available for adoption within the laboratory
• Develop and participate in the Quality Management Training for new and prospective quality management staff
• Coordinate quality assurance and technical training courses, as applicable
• Assist Laboratory Directors/BUMAs in QA personnel decisions including: staffing, hiring, evaluations, and disciplinary actions as requested
• Attend meetings to stay current with industry trends and QA programs
• Participate in the Laboratory Information Management System (LIMS) oversight and standardization
• Assist with internal Quality Systems Audits as needed
• Perform additional duties as assigned

Benefits

• As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.
• We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.
• The benefits package offered will vary based on the employee’s full-time or part-time regular status.
• We support your development!
• Eurofins companies are committed to supporting your career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level